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  #1  
Old 05-21-2008, 11:16 AM
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Here is me going on a tangent about microsoft and dell

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I got the Vista ultimate disc with my old dell laptop. Preinstalled on it though was vista premium. That computer didnt make it long and i purchased a new dell laptop (1521) with vista home premium. No biggie, i can install my disks i bought for ultimate on my new laptop.
NOPE. The product key is wrong. I call microsoft, they say call dell. i call dell, they say call microsoft.

Here is a case where you spend money with 2 big businesses and then after you pay them, they dont care if you get help or not.

Now im here on my really crappy IBM laptop typing to you all. i can not use my new laptop because i havent a product key.

I'll ask the dumb question.

Is there any generic activation key i can use somehow? Is there any way to get around this dump? Im tired of talking to outsourced employees who cant tell my computer problems from a hole in the ground.
  #2  
Old 05-21-2008, 11:22 AM
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I'm sending you an abacus and a slide-rule. And it's probably a violation of forum policy to ask for software keys.
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  #3  
Old 05-21-2008, 11:25 AM
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ah well, close the thread, ill just go hunting elsewhere.
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Old 05-21-2008, 11:30 AM
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You can call them up and explain the situation and they'll unlock the license. They've done that for me before. Microsoft.
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Old 05-21-2008, 11:31 AM
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unlock the license? what did you tell them exactly? i called them a few times now and get the same thing..."call dell"
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Old 05-21-2008, 11:32 AM
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Hmm. Ask to speak to a manager. If that doesn't work. Buy a mac.
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Old 05-21-2008, 11:32 AM
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If the tangent doesn't work, you could always try the cosine of said tangent.
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Old 05-21-2008, 11:34 AM
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Hmm. Ask to speak to a manager. If that doesn't work. Buy a mac.
if i wasnt poor i would totally own a mac. Anyways, im trying your idea now maki, thank you.
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Old 05-21-2008, 11:35 AM
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Hmm. Ask to speak to a manager. If that doesn't work. Buy a mac.
This is correct.

However, I'm still want to send Santucci an abacus.
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Old 05-21-2008, 11:42 AM
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Make sure you entered it in properly first and foremost.

I am a smart person and computer savvy, but even I was befuddled when an Office key wasn't working one time, and then I realized there was one mistake I typed in accidentally and never noticed (even after checking many times).
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  #11  
Old 05-21-2008, 12:05 PM
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If the tangent doesn't work, you could always try the cosine of said tangent.

I see what you did there...
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Old 05-21-2008, 12:21 PM
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I dont get the joke of the cosine... anyways, i called, i talked to the manager, they told me to call dell. i called dell, they told me to call microsoft for a new key.
  #13  
Old 05-21-2008, 12:26 PM
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I dont get the joke of the cosine... anyways, i called, i talked to the manager, they told me to call dell. i called dell, they told me to call microsoft for a new key.
Call microsoft back. Be angry and pissed off. Take down names. Ask to talk to the manager. Ask to talk above that guy. Go as high as you need to go until you get either a new license or your old license unlocked. It can be done. I've done it before. It's a microsoft problem, not Dell.
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  #14  
Old 05-21-2008, 12:28 PM
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anybody have bill gate's phone #?
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Old 05-21-2008, 12:34 PM
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  #16  
Old 05-21-2008, 12:37 PM
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anybody have bill gate's phone #?
Here is me trying to help................

No, but I'll be driving by his office later today. I'll go in and ask for a key on your behalf. Hehe, not really about asking.

Dell is right though, MS is who you need to contact for the key. Are all of the copies of Vista you have legit? Are the keys you currently have from MS, or a warez site?

-Mike
  #17  
Old 05-21-2008, 12:44 PM
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what ever you do, don't
....bittorrent a new copy of windows with a volume license key.
  #18  
Old 05-21-2008, 12:51 PM
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Call Microsoft and don't mention the brand of the new laptop. Their software that you purchased is not working on your computer, the fact it's a Dell has NOTHING to do with it.
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Old 05-21-2008, 12:52 PM
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Dude, you got a dell.
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  #20  
Old 05-21-2008, 02:06 PM
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Call Microsoft and don't mention the brand of the new laptop. Their software that you purchased is not working on your computer, the fact it's a Dell has NOTHING to do with it.
Actually it does... because the OEM versions used by Dell (and the keys that go with them) aren't normal versions. They will not work on any non-Dell machine for example.
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