I can't run Windows update!

[Axtman]

I keep getting a error message "Internet Explorer cannot display the webpage"

[MIJ-VI]

Malware?...

[Axtman]

What do I do?

[L-A]

There are lots of things Internet Explorer can't do

I would start there: http://social.answers.microsoft.com/...3-806ab51717fa

[MIJ-VI]

Originally Posted by Axtman

What do I do?

Can the anti-malware programs that you are using update their definitions files? If not, then that would be an indication of a malware infection.

If they can update their definitions, then please do so (if you haven't done so recently) and run a thorough scan and then report back.

[MIJ-VI]

On the subject of malware...
MALWARE--> http://results.google-analytics.com/ <--MALWARE

[waleross]

Try Firefox as your default browser and then try it....

[MIJ-VI]

Originally Posted by waleross

Try Firefox as your default browser and then try it....

I concur. But unfortunately Windows Updates only functions via Internet Explorer.

[Arranger]

Originally Posted by MIJ-VI

,,,unfortunately Windows Updates only functions via Internet Explorer.

Sad truth.

[fdeck]

Do you need to install Windows Genuine Advantage in order to get updates?

[Duckwater]

I had some malware that did the same thing, try out a bunch of different free malware removers. Most of them weren't able to find it.

[Deathblade Eric]

Originally Posted by MIJ-VI

Malware?...

Could be.

Axtman, try these links:

AVG: http://free.avg.com
Symantec (Norton): http://us.norton.com/security_response/definitions.jsp
McAfee: http://www.mcafee.com

If you can't access those, it strengthens the case for a malware infestation.

Another thing to look at is your Hosts file, under XP it lives at C:\Windows\System32\Drivers\etc (there really is a folder called "etc")

Once you've found it, open it in Wordpad or Notepad & check it looks like this:

# Copyright (c) 1993-1999 Microsoft Corp.
#
# This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
#
# This file contains the mappings of IP addresses to host names. Each
# entry should be kept on an individual line. The IP address should
# be placed in the first column followed by the corresponding host name.
# The IP address and the host name should be separated by at least one
# space.
#
# Additionally, comments (such as these) may be inserted on individual
# lines or following the machine name denoted by a '#' symbol.
#
# For example:
#
# 102.54.94.97 rhino.acme.com # source server
# 38.25.63.10 x.acme.com # x client host

127.0.0.1 localhost

There should be no entries below the 127.0.0.1 localhost line. If there are, and they're targeting common anti-virus & anti-spyware sites, then you've got a nasty. Delete any entries below the "localhost" one, save the file and make it read only - this last step will help to counter any future unauthorised modification.

Have a look for Microsoft's own Malicious Software Removal tool (if need be via another computer & a USB stick), it's very good at rooting out stuff that other apps don't get.

Also try Superantispyware and Spybot Search & Destroy. Both are free & both very good.

Pete.

[MIJ-VI]

Another possibility which I encountered a while back:

"Poisoned" Router DNS Settings
MALWARE--> http://results.google-analytics.com/ <--MALWARE

[My name is Mudd]

Originally Posted by Deathblade Eric

Also try...Spybot Search & Destroy...

+1...also good is the free version of Ad-Aware. I've used both of these for years and never had issues. Run them once a month at least and keep up with the updates.

[doktorfeelgood]

Originally Posted by Deathblade Eric

Could be.

Axtman, try these links:

AVG: http://free.avg.com
Symantec (Norton): http://us.norton.com/security_response/definitions.jsp
McAfee: http://www.mcafee.com

If you can't access those, it strengthens the case for a malware infestation.

Another thing to look at is your Hosts file, under XP it lives at C:\Windows\System32\Drivers\etc (there really is a folder called "etc")

Once you've found it, open it in Wordpad or Notepad & check it looks like this:



There should be no entries below the 127.0.0.1 localhost line. If there are, and they're targeting common anti-virus & anti-spyware sites, then you've got a nasty. Delete any entries below the "localhost" one, save the file and make it read only - this last step will help to counter any future unauthorised modification.

Have a look for Microsoft's own Malicious Software Removal tool (if need be via another computer & a USB stick), it's very good at rooting out stuff that other apps don't get.

Also try Superantispyware and Spybot Search & Destroy. Both are free & both very good.

Pete.

+1 on SuperAntiSpyware

[doktorfeelgood]

Some computers don't run well with Internet Explorer 8.
Try IE 7 You can get it at oldapps.com )-(

[Jazz Ad]

turn activeX back on.
It is the issues 9 times out of 10 with Windows update.

[xgator4u]

Spyware Terminator.com
free and good
also has antivirus called clam antivirus, also free and also good.

It found stuff and removed it that my paid for programs didn't.