I know nothing of this company. Here's what the better business bureau has.
Looks like a very small company. They have a number of customer service complaints at that BBB site. I dont KNOW, but Id be willing to bet that the 'sales dept' that are treating you foul, are in fact the owner.
I dont think you're going to get much help. If you havent spent money there,I dont think i would.
http://www.bbb.org/centralohio/busin...rt-oh-28002753