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  #1  
Old 09-04-2009, 06:27 PM
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More Ebay/Paypal B.S. !

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So I just sold a guitar on Ebay. I have a PERFECT feedback rating with over 500 transactions, I am a Powerseller, etc..

The buyer paid for it immediately. I went to check my Paypal balance and it said the money was in the account, but.....

Quote:
Ship now
Payment Status: On Hold - Ship now


Make sure to ship the item right away, so you'll have access to the funds sooner. We'll release the hold in 21 days unless you receive a dispute, claim, chargeback, or reversal on the transaction subject to the hold.

We may release the hold earlier if either of the following occurs: the buyer leaves you positive feedback on eBay, or we confirm that the item was delivered.* We can confirm delivery if you ship the item with USPS, FedEx, or UPS, and either use PayPal shipping labels or upload tracking information from the transaction details page. This applies to transactions within the United States.

Learn more about the PayPal policy for payment holds for eBay items.

This is complete B.S.

I use Paypal funds to ship the items, but now, right before I have to head out on tour, I have to take money "out of pocket" to ship the guitar and WAIT for Paypal to "decide it's OK to pay me" ? That's so effed up. Meanwhile, I send the guitar and HOPE that the buyer isn't scamming me and tries to file a dispute or anything else. I mean, why do I bother maintaining my perfect feedback rating for, if not for the "security" that tells a buyer that the item they paid for will be delivered as promised in a timely fashion ?

So, I'm out funds for possibly up to 21 days (heading into a Holiday weekend and a tour), he'll have the guitar as promised, and I just have to "hope" that Paypal decides to give me my money ?

B.S.
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  #2  
Old 09-04-2009, 06:35 PM
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That was on Paypal's website or in an email? It sounds like BS. I don't think Paypal would ever ask you to send an item without having your funds. Give them a call and talk to a live person about this.
  #3  
Old 09-04-2009, 06:40 PM
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Yep, it's a new thing from what I've read to help protect the buyer.

To be honest, there's a reason I stopped using eBay. This is one of them.
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  #4  
Old 09-04-2009, 06:40 PM
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Quote:
Originally Posted by D Bopp View Post
That was on Paypal's website or in an email? It sounds like BS. I don't think Paypal would ever ask you to send an item without having your funds. Give them a call and talk to a live person about this.
Paypals website.

I checked my Ebay and saw that everything (transaction #'s, etc) matched up.

HERE'S the link to their new "policy"...


PS....the person buying the bass has a feedback total of (1) ...

yes.... a whopping feedback score of ONE !

Why do I have a bad feeling about this ?

To be fair, he did pay immediately and may personally have not known about the stupid "hold policy".
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Quote:
Originally Posted by kingbiscuitpant
Dude, you are cooler than 2 Fonzis tied together with a snake.

Last edited by Dark Horse : 09-04-2009 at 06:43 PM.
  #5  
Old 09-04-2009, 06:41 PM
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Quote:
Originally Posted by tplyons View Post
Yep, it's a new thing from what I've read to help protect the buyer.

To be honest, there's a reason I stopped using eBay. This is one of them.

If my feedback sucked, I was a new user, etc...yeah, I'd see reason for the policy. But I'm a 100% Ebay user with YEARS on Ebay and Paypal. It's complete B.S.
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Quote:
Originally Posted by kingbiscuitpant
Dude, you are cooler than 2 Fonzis tied together with a snake.
  #6  
Old 09-04-2009, 06:48 PM
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Buy on Ebay. Sell on CL. FTW
  #7  
Old 09-04-2009, 06:58 PM
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I can't believe the crap that eBay/PayPal is pulling nowadays!

Since you are a "Power Seller" I'm sure the first couple don't apply to do but ... Do you fall under any other PayPal policy?

You have been an eBay member for less than 6 months, and you sell an item for more than $100
You have an eBay feedback score of less than 100, and you sell an item for more than $100
You have a buyer dissatisfaction percentage* greater than 5%
You have an average DSR of less than 4.5
You have received fewer than 20 Detailed Seller Ratings in the last 12 months
You are listing your item in a high-risk category such as gift certificates, video games, cell phones, computers, or consumer electronics
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  #8  
Old 09-04-2009, 07:01 PM
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From reading all these stories and have just a little more and more squirrellyness creep into things, I've been remiss to do any dealings outside of TB. Here it has stayed more solid.
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  #9  
Old 09-04-2009, 07:02 PM
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Quote:
Originally Posted by ubado View Post
I can't believe the crap that eBay/PayPal is pulling nowadays!

Since you are a "Power Seller" I'm sure the first couple don't apply to do but ... Do you fall under any other PayPal policy?

You have been an eBay member for less than 6 months, and you sell an item for more than $100
You have an eBay feedback score of less than 100, and you sell an item for more than $100
You have a buyer dissatisfaction percentage* greater than 5%
You have an average DSR of less than 4.5
You have received fewer than 20 Detailed Seller Ratings in the last 12 months
You are listing your item in a high-risk category such as gift certificates, video games, cell phones, computers, or consumer electronics

I'm a Ebay member for about 7 years

This should answer the rest for you...

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Quote:
Originally Posted by kingbiscuitpant
Dude, you are cooler than 2 Fonzis tied together with a snake.
  #10  
Old 09-04-2009, 07:06 PM
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Ebay sucks out loud now.
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  #11  
Old 09-04-2009, 07:06 PM
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Quote:
Originally Posted by LowendinFL View Post
Buy on Ebay. Sell on CL. FTW
Amen.

I have over 800 transactions (100% positive rating) on eBay over the years, I'm not a pro, just personal buying and selling of gear and other music-related stuff, and my use of eBay has seriously curtailed over the last couple of years. The last bass I sold on eBay, a beautiful Peavey BXP 5-er in a Peavey molded hardshell, for a bonafide steal of a price, got kind of a "meh" from the buyer. I'm surprised he didn't try to send it back for no reason. I felt lucky he didn't leave me a negative.

EBay/PayPal has shifted so far in the buyer's favor, it's become a serious risk to try to sell anything on there. And the rates are getting outrageous as well. It used to be cool, efficient, affordable, and fair. None of the above now.
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  #12  
Old 09-04-2009, 07:09 PM
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Quote:
Originally Posted by Dark Horse View Post
I'm a Ebay member for about 7 years
This should answer the rest for you...
Maybe you fall into the ... You are listing your item in a high-risk category such as gift certificates, video games, cell phones, computers, or consumer electronics

Perhaps some musical instruments are "high risk" ... I just sold a violin just a couple weeks ago (for over $150) and didn't have any kind of hold placed on the PayPal payment.
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  #13  
Old 09-04-2009, 07:11 PM
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Quote:
Originally Posted by ubado View Post
Maybe you fall into the ... You are listing your item in a high-risk category such as gift certificates, video games, cell phones, computers, or consumer electronics

Perhaps some musical instruments are "high risk" ... I just sold a violin just a couple weeks ago (for over $150) and didn't have any kind of hold placed on the PayPal payment.
It was a MIM Standard Jazz Bass. NOt a big ticket item.

PS- the rolling eyes are not directed at you.... I'm just frustrated
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Quote:
Originally Posted by kingbiscuitpant
Dude, you are cooler than 2 Fonzis tied together with a snake.
  #14  
Old 09-04-2009, 07:16 PM
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Quote:
Originally Posted by electracoyote View Post

EBay/PayPal has shifted so far in the buyer's favor, it's become a serious risk to try to sell anything on there. And the rates are getting outrageous as well. It used to be cool, efficient, affordable, and fair. None of the above now.
Yeah, I feel the same way.
Ebay used to be such a great service. It is getting so many negative attributes now, I don't know how much longer I am going to sell on it.
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  #15  
Old 09-04-2009, 07:44 PM
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Quote:
Originally Posted by Tama View Post
Yeah, I feel the same way.
Ebay used to be such a great service. It is getting so many negative attributes now, I don't know how much longer I am going to sell on it.

+1

I've been on Ebay and Paypal for about 7 years, and this is making me rethink the whole thing. I just can't afford to send guitars out and "hope" that I'll get paid for them.
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“Don't trust anybody who'd rather be grammatically correct than have a good time.”
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Quote:
Originally Posted by kingbiscuitpant
Dude, you are cooler than 2 Fonzis tied together with a snake.
  #16  
Old 09-04-2009, 08:40 PM
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Happy ending....for this transaction anyway...

The Paypal Rep looked at the situation and released the funds to me with an apology for the inconvenience.

Seems like they at least "pay attention" when you ask about a situation.
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“Don't trust anybody who'd rather be grammatically correct than have a good time.”
―Tom Robbins
Quote:
Originally Posted by kingbiscuitpant
Dude, you are cooler than 2 Fonzis tied together with a snake.
  #17  
Old 09-04-2009, 08:43 PM
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^^

Cool congrats!
... I think that's a sigh of relief for all of us who sell on eBay!
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  #18  
Old 09-04-2009, 08:45 PM
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I've had that happen too. Usually your money gets released when the item is delivered.
I think it's a random thing. I've sold many items on Ebay and it only has happened once to me.
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  #19  
Old 09-04-2009, 09:03 PM
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Quote:
Originally Posted by Lesfunk View Post
I've had that happen too. Usually your money gets released when the item is delivered.
I think it's a random thing. I've sold many items on Ebay and it only has happened once to me.
Still, it forces a seller to send items without being paid, and opens sellers up even more to scammers. Now you not only take the risk of having your paypal money "disputed", but you are also out of pocket for the money to ship the item.

Its a bad policy, period.
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“Don't trust anybody who'd rather be grammatically correct than have a good time.”
―Tom Robbins
Quote:
Originally Posted by kingbiscuitpant
Dude, you are cooler than 2 Fonzis tied together with a snake.
  #20  
Old 09-04-2009, 09:04 PM
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Quote:
Originally Posted by ubado View Post
^^

Cool congrats!
... I think that's a sigh of relief for all of us who sell on eBay!
Oh, I wouldn't sigh in relief... it's likely to get worse, if Paypal keeps following their current trends.

Still, as I mentioned, at least they have customer service that reviews things pretty promptly.
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“Don't trust anybody who'd rather be grammatically correct than have a good time.”
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Quote:
Originally Posted by kingbiscuitpant
Dude, you are cooler than 2 Fonzis tied together with a snake.
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