Who's got a blackberry?

**Mark Wilson** · #1 12-26-2008, 09:20 PM

So I connected it to my computer, loaded the Blackberry Desktop Manager, and it said I need to update. SO I said okay.

fast forward 5 minutes and it comes up with a "fatal error" and now, my phone doesn't start up. It comes up with a white screen.
It's an Error 507 which means my operation system doesn't exist.

I've tried everything, and now the Desktop Manager isn't finding my phone when i connect it to the computer!!

Arrggghhhh!!!!

iamlowsound · #2 12-26-2008, 09:22 PM

That sucks. I haven't put the computer stuff on my computer yet. I doubt that I will, so I can't help you. Sorry man.

lowsound

Dr Stankface · #3 12-26-2008, 09:23 PM

I have a Blackberry Storm but have no clue what in the hell happened with yours. Which model is it? Who's your service provider?

mimaz · #4 12-26-2008, 09:30 PM

Check out:

www.howardforums.com

I go there anytime I want to mod/hack/repair, etc a cell phone.....just start searching away!

**Mark Wilson** · #5 12-26-2008, 09:31 PM

It's a blackberry 8100 and I'm with Telus. I'm going to the Telus store tomorrow after work to see if they can fix it.

And thanks Mimaz i'll check it out!

mimaz · #6 12-26-2008, 09:35 PM

Here are a couple of good links to start with. The second one may be especially helpful.

http://www.howardforums.com/showthre...erry+error+507

http://crackberry.com/blackberry-101...ked-blackberry

Good luck!

Dr Stankface · #7 12-26-2008, 09:37 PM

Crackberry is a REALLY good place to get info.

BetterBottomEnd · #8 12-26-2008, 11:14 PM

Take it to the store. It would seem that it failed updating the firmware which means it's shot. Maybe they can reflash it for you but there's nothing productive and condoned by your warranty left for you to do.

Swerve · #9 12-26-2008, 11:24 PM

Yes, definitely take it back! I've had my curve for a year now and never experienced anything like that! :knock on wood:

mrpackerguy · #10 12-27-2008, 10:32 AM

I guess I'm leaving mine well enough alone! Actually ours are through work and I can't do a damn thing on it 'cause I'm not the "administrator"

**Mark Wilson** · #11 12-27-2008, 10:11 PM

so, i went to the telus store and they have NEVER seen anything like this.
So to avoid any complications, they're ordering me a replacement.
Fine by me!

mimaz · #12 12-28-2008, 07:58 AM

Quote:

Originally Posted by Mark Wilson

so, i went to the telus store and they have NEVER seen anything like this.
So to avoid any complications, they're ordering me a replacement.

Do you have to go without a phone while they order the new one, or did they give you a "loaner"?

The wait is the most frustrating part!

**Mark Wilson** · #13 12-28-2008, 11:56 AM

Quote:

Originally Posted by mimaz

Do you have to go without a phone while they order the new one, or did they give you a "loaner"?

The wait is the most frustrating part!

No. They didn't give me a loaner.

I feel so empty without the phone. haha