Your personal return/exchange policy

mike_v_s · #1 03-07-2009, 09:33 PM

In another thread currently dying a slow death, someone mentioned that they felt there was nothing wrong or deceptive about returning/exchanging a product at a store that did not sell them the product. This person felt that if the product was sold at another location or chain, it could be returned ro exchanged there.

Now, not for lack of asking, this person hasn't filled in all the details about whether or not they inform the store where it was bought and I don't expect they will...so I can't help if specifics are asked.

This concept is foreign to me and I started this thread to find out if I am in the minority. Do any of you do this? For those that do, which kinds of products do you do this with, if not all? Are music instruments one of them? Food?

Any and all information is appreciated.

Mike

Joe Gress · #2 03-07-2009, 09:55 PM

I had never heard of this (except of course in stories of illegal dealings, which I'm pretty sure is the case here), and I for one would never do it. Your supposed to return what you purchased at the store you bought it from. If it was a gift and it came with an exchange receipt, it should be returned/exchanged at the store it was originally bought at.

bassteban · #3 03-07-2009, 09:58 PM

I would not do it deceitfully but if we're talking chain/dealership/whatever & it's kosher w/the store, sure.

mike_v_s · #4 03-07-2009, 10:00 PM

Quote:

Originally Posted by bassteban

I would not do it deceitfully but if we're talking chain/dealership/whatever & it's kosher w/the store, sure.

I'm talking about outside the chain, if that's what you mean. e.g bought at Best Buy, exchanged at Target.

Mike

Relic · #5 03-07-2009, 10:04 PM

Wait, I'm not following.. do you mean is it wrong to buy something at Target/WalMart A then return it at another Target/Walmart B?
No, I do it from time to time and it's never a problem. Am I misunderstanding this?

Joe Gress · #6 03-07-2009, 10:06 PM

Quote:

Originally Posted by bassteban

I would not do it deceitfully but if we're talking chain/dealership/whatever & it's kosher w/the store, sure.

Oh yeah. Are we talking a different store all together (as in Kohls or Macys), or a different store as in a different store but still in the same chain (as in the Kohls here, or the Kohls two miles away)?

If its a situation of same chain different store, then I would agree with what bassteban said about if the store is kosher with it, and I just so happen to be at this store instead of the one two miles away, I suppose yes.

EDIT:

Quote:

Originally Posted by mike_v_s

I'm talking about outside the chain, if that's what you mean. e.g bought at Best Buy, exchanged at Target.

Mike

Ok. No, it's wrong.

Relic · #7 03-07-2009, 10:06 PM

Quote:

Originally Posted by mike_v_s

I'm talking about outside the chain, if that's what you mean. e.g bought at Best Buy, exchanged at Target.

Mike

Ah, I see... in that case, no. To try to pull something like that is douchebaggy. (like that new word?)

mike_v_s · #8 03-07-2009, 10:08 PM

Sorry for the early confusion...I'm drinking. I hope it's better now.

Drunk_v_s

tplyons · #9 03-07-2009, 10:09 PM

Nope, won't do it.

Relic · #10 03-07-2009, 10:09 PM

Quote:

Originally Posted by mike_v_s

Sorry for the early confusion...I'm drinking. I hope it's better now.

Drunk_v_s

Cheers. *burp*

coolrunner989 · #11 03-07-2009, 10:12 PM

I dont even see how it would be possible to exchange something from a Target at a Best Buy - they require receipts that would say the original store on them....

tplyons · #12 03-07-2009, 10:14 PM

Quote:

Originally Posted by coolrunner989

I dont even see how it would be possible to exchange something from a Target at a Best Buy - they require receipts that would say the original store on them....

Returns, yes. Exchanges, not always.

Most stores will exchange stuff or give you store credit without a receipt.

Darkstrike · #13 03-07-2009, 10:14 PM

What! Thats just not cool.

Same chain, yeah thats ok......

mike_v_s · #14 03-07-2009, 10:23 PM

Quote:

Originally Posted by tplyons

Returns, yes. Exchanges, not always.

Most stores will exchange stuff or give you store credit without a receipt.

I meant mostly exchanges, where I've never been forced to provide a receipt... but I recall a time and a store where you didn't have to provide one for a return. I wasn't sure if the practice was completely dead.

Mike

bassman275 · #15 03-07-2009, 10:34 PM

I return things to Home Depot that I bought elsewhere,all the time!I've even returned bags of cement that got wet and were hard as a rock.,....that I bought elsewhere!HahAhahahah....I don't feel bad,I hate giant corporations anyway!....BTW if You don't have a receipt you get store credit.....

NJL · #16 03-07-2009, 10:44 PM

Quote:

Originally Posted by mike_v_s

Sorry for the early confusion...I'm drinking. I hope it's better now.

Drunk_v_s

badass, i'm on benadryl

anyway, NO i would never pull the switch-a-roo

i DO love costco's policy of not needing a receipt, though.. i bought a new kitchen floor, installed it and have three cases of laminate left over.. "what am i going to do with this crap?" one of my sparring partners works for costco, doing marketing - one phone call and he said, "return it, you don't need the receipt" SWEET! not only did i get my money back, i just had them put it on a gift card and i shopped for groceries there.

GeneralElectric · #17 03-08-2009, 01:34 AM

I've never done it, and I could care less if someone else does it either.

For most stores opened merchandise that is returned or exchanged is returned to the vendor, so saying you bought a Whamola Hammer at Ace Hardware and returned it used to Home Depot it'd be returned to the Vendor whether it was bought at Ace or HD so it doesn't really matter where it goes as that refunded money goes towards the next shipment anyways.

armywalaby · #18 03-08-2009, 01:41 AM

My dad did that years ago with our Gameshark for our PS1. We bought it at a...damn, can't remember the name of the store...

hmm...

Anyway, we bought it at one store then it closed down. It broke sometime after that and we wanted a new one, so we took it in to wal-mart to return it. They let us get a new one, since we didn't have a receipt.

My sister almost busted the whole thing out by saying "Dad, we didn't buy that here!"

In hindisght, that was very Ferengi of us.

ADbassman · #19 03-08-2009, 05:45 AM

If they're dumb enough to take it, then sure. Why not? Most stores have pretty explicit policies concerning returns.

XtreO · #20 03-08-2009, 06:13 AM

I thought you needed a receit to return a product to get your money back in any store.

Well, I once wormed my way out of that. It felt like I was doing something wrong, and it was mysteriously fun to convince the dude behind the counter that I had a right to get a new copy. So I guess my morale tells me only to return items to the store/chain it was purchased, not some other shop selling the same thing.