Aguilar Non-Warranty Repair?

[ric stave]

I bought a Tonehammer Preamp/DI used a few months ago, and for some reason it took a dump at a show last night. I was looking on Aguilar's page for repair/service info, but it's unclear as to whether the ONLY repair work they'll do is warranty. Any experience?

[behndy]

i've not had to deal with that, but have heard stories of them being good guys and taking care of people.

did you shoot them an email? i've talked to them through email about what to do to replace casters on Not From Them GS cabs i've purchased, and they seemed very down to Erf and cool.