| Try different cables first. I've had cables crap out on me a couple times and the result was a loss of volume.
To test the pedal, try this. If this don't work, sounds like a pedal issue.
1. Place the level, Gain and both EQ knobs to 12 o'clock. Set the Balance knob fully to dry.
2. Disengage the pedal and test your volume. Now try engaging the pedal and compare your volume to the disengaged volume. Adjust to the Level knob up or down to match the clean. Mine is around 11 0'clock. Keep repeating this until you match the volume of the pedal to your bypassed signal. At this point you should not have any distortion because the balance is still set at dry.
3. Once the Level is perfect, engage the pedal and start mixing some OD using the Balance knob. Mine picks up a little volume as I add OD.
My main bass is loaded with passive DiMarzio model J's and my "normal" settings for this pedal is:
Level: 1 o'clock
Low EQ: 12 o'clock
Hi EQ: 10 o'clock
Balance: 12 o'clock
Gain: 12 o'clock.
Hope this gets you started.
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