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07-15-2009, 12:26 PM
|  | Registered User | | Join Date: Feb 2003 Location: Los Angeles | | | EHX (New Sensor) repair policy
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Minor rant here.
Anyone else find it odd that Electro-Harmonix (New Sensor) requires a money order if one of their products is to be sent in for repair? I've had a couple pedals of theirs stop working properly (in this case, a MicroPOG) both I bought used on Talkbass - which is potentially another rant in itself.
Whatever. I'm in contact with some guy their named Chip Scooter Dugan whose email ends in @sovtek.com. According to him, my pedal must accompany $ 25 via money order. Strange.
Last edited by LarryR : 07-15-2009 at 12:29 PM.
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07-15-2009, 12:33 PM
|  | Registered User | | Join Date: Mar 2008 Location: San Diego, California | | | chip is legit. sovtek is a new sensor brand.
since you bought those pedals second-hand, i find $25 to be a pretty fair deal - not worth having a LPB-1 repaired, though, I suppose |
07-15-2009, 12:35 PM
| | Registered User | | Join Date: Feb 2003 Location: Los Angeles | | | I'm not complaining at all about the dollar amount.
I'm just a bit flummoxed that a large corporation requires me to wait in line at a bank to get a measly $ 25 money order.
No personal check. No cc. No ATM card etc.. |
07-15-2009, 12:38 PM
| | Registered User
Beta Tester: Source Audio. Hacker: Heavy Drone FX | | Join Date: Aug 2006 Location: Spokane, WA. | | | They don't sell money orders at grocery stores in L.A.? Next time you are on a beer/wine/groceries/cigarettes run get your money order.
Just sayin. |
07-15-2009, 12:42 PM
| | Registered User | | Join Date: Feb 2003 Location: Los Angeles | | Quote:
Originally Posted by warwick.hoy  They don't sell money orders at grocery stores in L.A.? Next time you are on a beer/wine/groceries/cigarettes run get your money order.
Just sayin. | My regular Market used to, a Ralph's. No longer.
So, now I guess I can call around to the supermarkets on the westside. Or drive around til I find one. Or go to my bank and pay the exhorbitant fee, all the time worndering why the #%@#$^ a Corporation in this day and age inconveniences their customers. |
07-15-2009, 12:46 PM
| | Registered User
Beta Tester: Source Audio. Hacker: Heavy Drone FX | | Join Date: Aug 2006 Location: Spokane, WA. | | Quote:
Originally Posted by LarryR My regular Market used to, a Ralph's. No longer.
So, now I guess I can call around to the supermarkets on the westside. Or drive around til I find one. Or go to my bank and pay the exhorbitant fee, all the time worndering why the #%@#$^ a Corporation in this day and age inconveniences their customers. | Yeah,...I can understand the slight frustration. Banks charge way too much for a M.O. What about a Postal Money Order, pick it up when you send it in? I'm sure the P.O.s in L.A. are hella busy, but you could at least kill two birds with one stone,...if EHX will take a Postal M.O. |
07-15-2009, 12:54 PM
| | Registered User | | Join Date: Feb 2008 Location: West Springfield, MA | | | This sounds completely normal to me as its what I had to do to get my bassballs fixed. I only had to pay $18 though but they sent it back in about a week.
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Clubs - Spector #85 U.S. Peavey # 92 Single Pickup #54 EHX #61 MXR #27 Acoustic #142
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07-15-2009, 12:58 PM
| | Registered User | | Join Date: Mar 2008 Location: San Diego, California | | Quote:
Originally Posted by LarryR I'm not complaining at all about the dollar amount.
I'm just a bit flummoxed that a large corporation requires me to wait in line at a bank to get a measly $ 25 money order.
No personal check. No cc. No ATM card etc.. | 7-11 has 'em, though i do hear ya |
07-15-2009, 01:12 PM
| | Registered User | | Join Date: Feb 2003 Location: Los Angeles | | | Come on guys, let's stay on topic here.
OTOH, thank you all for your chiming in. -L |
07-15-2009, 03:04 PM
| | Registered User | | Join Date: Jan 2008 Location: San Diego | | I don't know if this in ranty enough... err on topic enough, but you can get money orders for 99c at any 7-11, and there are thousands of them in southern california alone, so you should be able to find one with in a few blocks, or at worst miles.  |
07-15-2009, 03:07 PM
|  | no really, smokemeth&hailsatan | | Join Date: Dec 2005 Location: Pueblo, CO | | | I used a money order once from my bank. It cost me $1 to send $290. |
07-15-2009, 03:22 PM
| | Registered User | | Join Date: Jan 2008 Location: San Diego | | Quote:
Originally Posted by joeinsprings I used a money order once from my bank. It cost me $1 to send $290. | One whole dolla! That's exorbitant, exacerbant, recognizant, and just plain overpriced corporate dispicapality! |
07-15-2009, 03:25 PM
| | no really, smokemeth&hailsatan | | Join Date: Dec 2005 Location: Pueblo, CO | | | I know. I left with a sad face to let them know my displeasure with them. I didn't even say goodbye to the guard. I just left. |
07-15-2009, 03:29 PM
| | Registered User | | Join Date: Jan 2008 Location: San Diego | | Quote:
Originally Posted by joeinsprings I know. I left with a sad face to let them know my displeasure with them. I didn't even say goodbye to the guard. I just left. |  |
07-15-2009, 03:36 PM
| | Registered User | | Join Date: Feb 2003 Location: Los Angeles | | | So like how do I change the title of my thread to:
Where does one go in Southern California for the least expensive Money Order? |
07-15-2009, 03:38 PM
| | Registered User
Beta Tester: Source Audio. Hacker: Heavy Drone FX | | Join Date: Aug 2006 Location: Spokane, WA. | | | I can get a M.O. at my grocery store for $.50. They're like $2 at my bank. When you use a money order to pay a bill and you'd rather blow that money on FX that extra 2 bucks is like salt in the wound. |
07-15-2009, 03:51 PM
| | no really, smokemeth&hailsatan | | Join Date: Dec 2005 Location: Pueblo, CO | | | $2 is not having that soda or coffee. Moneys for effects don't get spent anywhere else. |
07-16-2009, 11:10 AM
| | Registered User | | Join Date: Feb 2003 Location: Los Angeles | | | For what it's worth, New Sensor *will* accept credit cards / ATM w/logo. |
07-16-2009, 11:11 AM
| | Registered User | | Join Date: Mar 2008 Location: San Diego, California | | Quote:
Originally Posted by LarryR So like how do I change the title of my thread to:
Where does one go in Southern California for the least expensive Money Order? | post office or 7-11 |
07-16-2009, 11:21 AM
|  | I'm a tumbler, born under punches | | Join Date: Aug 2006 Location: Northern California | | | Yeah, I found it a minor inconvenience to get a money order when I sent my BMS (I broke off a slider) in for repair. But since I didn't desperately need it for gigs, I just waited until I had a reason to go to the bank for something else and picked up the MO at the same time. Not that it matters, but I believe my bank (well, credit union) charged me $1.50.
I'm just glad my second hand EHX product is getting fixed, for what I think is a reasonable charge.
Side question for anyone that has had New Sensor Corp. fix one of their pedals: how long did it take? I sent mine in over a week ago by Priority Mail (so they should have received it) and haven't heard anything from them. Do they just send it back repaired or do you get any notification? | | Thread Tools | Search this Thread | | | | 
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