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05-05-2010, 11:44 AM
| | Registered User | | Join Date: Jan 2009 Location: America's High-Five | | | Has anyone heard ANYTHING from Mark (Earthbound Audio) since April 27???
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I know I read he's a bit iffy about replying to emails, but it's been a week with no word from him and he was reapplying the decal on my Supercollider. I was told it'd be in the mail last Thursday, and yet no sign of it. I'm kinda worried...
__________________
"Are you getting the 'Pinkie?'" - Tigerbass
"i'm a pretty, beaver hat-wearing, mother ******. RARRRRR" - behndy
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05-05-2010, 01:34 PM
| | Registered User | | Join Date: Aug 2005 Location: London, England | | | Don't worry, you'll probably get it eventually. He can take a couple of weeks to answer emails though! |
05-05-2010, 02:33 PM
| | | | You'll get your pedal - don't sweat it. Replying to e-mails isn't Marks greatest strenght and you said it yourself that you're somewhat impatient. Try sending him another email and see what happens. |
05-05-2010, 02:38 PM
| | Registered User | | Join Date: Jun 2008 Location: San Francisco | | | It took about three weeks for my V2 Supercollider to arrive a month ago. He's probably just backed up.
__________________ Quote:
Originally Posted by bongomania  My brother, who is NIB with serial number 666! | |
05-05-2010, 03:33 PM
|  | Registered User | | Join Date: Jan 2008 Location: San Diego/Seattle | | | When I ordered my SC Beast I it was months late and I never got a reply, it just showed up. Yeah I'm gettin a robot factory white russian to replace it! |
05-05-2010, 03:50 PM
|  | Registered User | | Join Date: Apr 2009 Location: Flint, Michigan | | | Customer service is extremely important in this age of technology. Instead of 1 person telling 10 people, who tell 5 others, all it takes is 1 person to tell hudreds, thousands, or even millions. Ouch.
His pedals must be pretty great to overcome this. |
05-05-2010, 04:04 PM
|  | Registered User
Endorsing: Alleva-Coppolo, Black Diamond, EA, Jule Amps, IGiG | | Join Date: Jan 2008 Location: BrookLYNNNN | | | yeah....I had never heard of Earthbound Audio until about 2 months ago and I went for it and dropped the dough on the beast. After about a month, I emailed Mark and heard back within a week. He said mine was one of the last ones of this batch and that they were going out mid next week....that was almost a month ago....but I'm being VERY patient |
05-05-2010, 05:51 PM
| | Registered User | | Join Date: Apr 2008 Location: KCMO | | | considering this is a muff clone... with some more control and value tweaks... dude should be all about the communication imo. |
05-06-2010, 01:16 AM
| | Registered User | | Join Date: Jan 2009 Location: America's High-Five | | |
__________________
"Are you getting the 'Pinkie?'" - Tigerbass
"i'm a pretty, beaver hat-wearing, mother ******. RARRRRR" - behndy
|
05-06-2010, 10:33 AM
| | Registered User
Endorsing: Alleva-Coppolo, Black Diamond, EA, Jule Amps, IGiG | | Join Date: Jan 2008 Location: BrookLYNNNN | | | just got an email from Mark and a tracking number! He says I should have the beast by Saturday!!!! |
05-06-2010, 06:42 PM
| | | | I had a similar experience. My Supercollider V2 just appeared out of the blue one day. Mark is a great guy though. Super talented.
For what it's worth, I've found that I prefer my Muffs to the Supercollider, so if any of you want my brand new Supercollider, let me know. |
05-06-2010, 08:36 PM
| | Registered User
Beta Tester: Source Audio. Hacker: Heavy Drone FX | | Join Date: Aug 2006 Location: Spokane, WA. | | Does the V2 include the updated paintjob? There was the Green and Black Mids Switch SC (V1), then the Green and Black Mids Knob (V2). AFAIK the Orange and Black ones are the same circuit but just a better paint job. |
05-06-2010, 09:07 PM
| | | | The V2 has the updated paint job w/ the mid knob. They came in Black/Orange and Black/Green. I opted for the green. It seemed less....Halloween-y. |
05-06-2010, 09:29 PM
| | Registered User
Beta Tester: Source Audio. Hacker: Heavy Drone FX | | Join Date: Aug 2006 Location: Spokane, WA. | | Let me be a little more thorough.
V1 
V2 
V2.1?  
I guess I'm asking if a new paint job warrants a new version or just a revision. |
05-06-2010, 09:35 PM
|  | God of Thunder...retired. | | Join Date: Sep 2009 Location: Columbus, Ohio | | | Mark kicked major booties for me in January. After receiving my Supercollider and comping it to my Civil War Muff I decided I wanted more low end. I shipped it back to him, he made some mods, even changing the knob style, all for no charge.
It always took him a couple of days to respond to e-mails, but he got the job done in spades. | | Thread Tools | Search this Thread | | | | 
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