Hey everyone,
Just wanted to relate:
I bought a
used ProTone LowGear Thruster a while ago (the very one that was reviewed here on TB a few years back by the prior owner).
The pedal never sounded like it was working right since I got it - instead of boosting level and adding bass, it cut level and thinned the sound. Something's wrong!
Anyway - I emailed Dennis @ ProTone, and he had me send him the pedal. He checked it out, and decided to simply upgrade me
at no charge to the newest revision of the pedal - I got a brand-new pedal in the mail today!
Remember - I was not even the original owner of the faulty pedal. He simply replaced it with a newer, better upgraded unit.
THAT, my friends, is customer support. The least I can do is give this guy props for some very excellent service.
I haven't plugged in the pedal yet, but will post a full report on this newest version.
AFAIK it's similar to one of the old EH bass boosters. I opened it up and the PCB is very simple - about 10-12 components at most.
Just thought I'd share!
Peace,
Martin
