P.E Depth Charge - Not Working

[hobass]

Hey, just wondering if anyone here would be able help me,

I just bought a brand new Depth Charge (dark blue, green led, red and white writing...), had it shipped all the way to Australia and it's D.O.A.

LED goes on, but I get no signal at all. I get my dry sound when the unit is bypassed. I checked the battery and my leads but they were fine.

When I tried a power supply I just got a low hum out of the unit which altered in frequency/volume etc when I fiddled with the knobs a bit, but no signal.

I had a quick look at the input/output jacks but I couldn't see anything wrong with them either.

Anyway if someone can think of something else I can try I'd appreciate it, 'cos posting it back is just a major hassle, it'll take weeks to get it or another unit back, and then there's the postage costs etc...

Are these units generally a bit flaky?

[christoph h.]

LED goes on, but I get no signal at all. I get my dry sound when the unit is bypassed.

I had that once with an envelope filter and it turned out that I had put the cables in the wrong way around, ie I had put the instrument cable from my bass into the OUTPUT jack and the cable to my amp into the INPUT jack.

[rratajski]

Also make sure that the jacks aren't grounding out.

[hobass]

Thanks guys. Neither of those seemed to be the issue so I've posted it back for replacement. Looking forward to getting a new one!