Cirrus stopped working....any ideas??

johnabasstool · #1 06-29-2009, 04:39 PM

Anyone out there got any idea why my Peavey Cirrus BXP recently died on me?

Although the timing was perfect as it gave up right at the end of our first set

, with a fizzy disintegration of sound which suggested my batteries had simply given up

However, after replacing them both - it's an 18V circuit - I plugged in to find that I have no sound at all

The bass is only two years old and prior to this has given me no trouble as my spare guitar, I wonder if anyone else has had the same bother with a Peavey or has or any suggestions what I can do to fix it

?

Thanks,

Johnabasstool

bongomania · #2 06-29-2009, 04:43 PM

Could be a weak or corroded solder joint that gave up. Considering it completely died when you replaced the batteries, that suggests it's possible there is a bad solder joint somewhere on the battery wires.

johnabasstool · #3 06-29-2009, 04:46 PM

Cheers Bongo, I went straight into the dressing room to check inside the panel and it is a rat's nest in there! But I will check the battery wires soldering, I did not think to check them....

logicman69 · #4 06-29-2009, 04:47 PM

I had the same thing happen on my USA Cirrus. Just one day it stopped working. Turned out to be a bad pre-amp. Luckly, Cirrus Preamps are really inexpensive (under $100 new if I remember right), the downside is when you order one, you have to submit your serial# to them for your Cirrus (this way they don't have Peavey electronics going into a custom bass.... stupid, yes. But hey, it's not my company).

Good luck

johnabasstool · #5 06-29-2009, 04:56 PM

Thanks logic, I also feared that this may be the case, I don't know how I would identify it being the preamp though - any way to use a meter on it? I recently fitted a Nordy preamp to my main bass and looked at the price of the Peavey unit because it is great. I was amazed to find how much cheaper the Cirrus preamp is in comparison - for me it has great tone and freq settings....not a problem submitting my serial#

Rick Auricchio · #6 06-29-2009, 05:36 PM

First try two different batteries. I've gotten a bad one right from the pack.

I also assume you have tried a different instrument cable. And plugged into a different amp just to check.

There's no reasonable way to test the preamp. If it's not an obvious bad wire, then it's the preamp.

logicman69 · #7 06-29-2009, 06:32 PM

Not sure if there is a meter test or not. I had sent it to our repair center (the inner workings of preamps are beyond me) where they diagnosed the problem. Let us know how you make out. Good Luck!

johnabasstool · #8 07-08-2009, 05:00 PM

Thanks everyone. Unfortunately I'm no further forward..having e-mailed Peavey customer service TWICE and receiving no reply whatsoever, I'll have to get external help. VERY DISAPPOINTED WITH PEAVEY.............

Rick Auricchio · #9 07-08-2009, 10:56 PM

Did you try two new batteries?

logicman69 · #10 07-09-2009, 07:34 AM

emailing Peavey never seems to get a good result. I would try calling them. Are there any local dealers in your area? Hit them up and see if they can get you the part.

JTE · #11 07-09-2009, 09:56 AM

Did you buy the bass new? If so, I beleive it's still going to be covered under warranty ('though I don't know how the UK distributor handles warranty claims). If not, then I'd start with verifying the voltage of both batteries with a VOM. If they check out as good, then I'd check the jack and make sure the jack is switching correctly (the ring connection of the T/R/S jack connects the batteries to ground to turn on the circuit). If that checks out, then make sure the HOT of the jack is connecting to your cord.

After that, check the battery clips. Those are generally really fragile connectors so check them for continuity from the battery terminal all the way to where they attach to the circuit board. After checking all those connections, if it still doesn't work I'd suspect the pre-amp.

jte

dog1 · #12 07-10-2009, 06:23 AM

Quote:

Originally Posted by johnabasstool

Thanks everyone. Unfortunately I'm no further forward..having e-mailed Peavey customer service TWICE and receiving no reply whatsoever, I'll have to get external help. VERY DISAPPOINTED WITH PEAVEY.............

I'm surprised that you did not receive a reply. Send your email to afulton@peavey.com This man, Aubrey Fulton, has helped me so many times over the years that I can't even count them. If he doesn't answer within a day, then he is either on vacation....or dead.

johnabasstool · #13 07-12-2009, 12:48 PM

Batteries checked out and supply is ok Rick. Thanks for the suggestions JTE, no joy with those unfortunately, and I got the bass second hand with no known warranty. Thanks for that address dog1, I'll e-mail him now - I'd love to know what is the point of Peavey customer service if they ignore their customers and give them such poor service???

Thanks everyone for your input

johnabasstool · #14 07-13-2009, 04:20 PM

Quote:

Originally Posted by johnabasstool

Batteries checked out and supply is ok Rick. Thanks for the suggestions JTE, no joy with those unfortunately, and I got the bass second hand with no known warranty. Thanks for that address dog1, I'll e-mail him now - I'd love to know what is the point of Peavey customer service if they ignore their customers and give them such poor service???

Thanks everyone for your input

Aubrey did indeed reply promptly and has put me in touch with a guy this side of the pond.

Thanks again chaps.