Gage Docking Station Hum

[pan1k]

I just installed the Realist pickup / Docking station onto my bass over the weekend. I love the pickup, however once I add the docking station, there is this loud hum, like there is a need for a ground. (same sound as on an electric Jazz bass).

Can anyone offer any solutions to fix this?

[Fat Steve]

Does the hum go away when you place your fingers on the strings?

[Mark Gollihur]

Some of the initial shipments of the Docking Station have an internal ground problem. Contact whoever you bought it from; they should swap it out for you.

We had a fair number (about 20%) of the first shipment that had that problem, and we got them replaced. We now test all of our docking stations before shipping them out to customers.

[pan1k]

Originally Posted by Fat Steve

Does the hum go away when you place your fingers on the strings?

YEs it goes away

[pan1k]

Originally Posted by Mark Gollihur

Some of the initial shipments of the Docking Station have an internal ground problem. Contact whoever you bought it from; they should swap it out for you.

We had a fair number (about 20%) of the first shipment that had that problem, and we got them replaced. We now test all of our docking stations before shipping them out to customers.

Funny enough i just bought it from Gollihur online. Expect a call from me sometime today! haha.

[Mark Gollihur]

Originally Posted by pan1k

Funny enough i just bought it from Gollihur online. Expect a call from me sometime today! haha.

Weird! We do test each one of them before shipping, but that one must have slipped through. We'll take care of it!

-- Mark

[pan1k]

Originally Posted by Mark Gollihur

Weird! We do test each one of them before shipping, but that one must have slipped through. We'll take care of it!

-- Mark

You guys are amazing. I love doing business with you.