Originally Posted by smcd
Small, cluttered and dirty. Not the first placed I'd pick to work on my guitar. What about this place makes you want to get work done there?
^^^That's my experience too, and hence the question I'd be asking too.
If you're close to 23rd Street you're close enough to 30th Street Guitars, which has a much better reputation (or at least a much more visible reputation) for repair work/modifications.