Rondo's business.

[etechstan]

I was going to make a smart a55 reply but the OP's actions don't deserve it. I've bought two basses, two bass necks and a mandolin from Rondo and have no issues making future purchases.

[M Sterling]

I agree it sucks to return a bass simply because you don't "like" it. Do the research and live with your decisions.

[Marko5657]

Originally Posted by hdracer

A $100 bass that is "sub par"???

Stop the presses!!!!!!!!!!!!

Were you expecting a Sadowsky in the box?

Haha…

I got a guitar from there, Agile for ~$375 shipped, and the quality definitely exceeded the price point.

[braud357]

Originally Posted by Doodaddy

I don't see why it should be refunded. You returned a bass with no issue. Kurt can't be responsible for buyer's remorse.

I concur !

[electracoyote]

Originally Posted by awilkie84

American Fenders come with loose pockets sometimes & they don't affect playability at all. Are you sure the neck just wasn't shifted in the pocket? That's a really easy fix.

Yep. The ultra-picky who require tight neck pockets should avoid $100.00 basses from Rondo, and will probably be often disappointed with basses costing 10 times that.

[Winfred]

Originally Posted by ACNick

Is it really unethical to return a perfectly good bass? I ask as a serious question.

My local music stores do not carry all the gear I am interested in buying, and often times I do not get to try out the gear I want before I buy it. In these cases, I either have to pay a large deposit up front for the music store to order it, or just get it online myself. What if I don't like the product after I buy it; not because it is broken, but it just didn't sound or feel like I was expecting. Would it be wrong of me to take advantage of a manufacturers return policy to salvage what I can of my investment?

It's not unethical to return a perfectly good bass. But it's also not unethical for the store you bought it from to charge you for shipping and restocking.

You're basically renting a NEW bass and returning a USED one. The store takes a hit. The store cannot ethically resell it as new.

[king_biscuit]

What exactly was wrong with the neck pocket on the "defective" bass. In the SX price range, you have to expect a functional bass, but with reasonable imperfections.

[nukes_da_bass]

Originally Posted by Winfred

It's not unethical to return a perfectly good bass. But it's also not unethical for the store you bought it from to charge you for shipping and restocking.

You're basically renting a NEW bass and returning a USED one. The store takes a hit. The store cannot ethically resell it as new.

You, sir, stated this far more eloquently then any of us! Well done.

[Jazzdogg]

Originally Posted by punisher911

My point is he is not refunding the faulty bass' shipping either.. Did somebody not read that? Yes, I chose to return them both. However, he is not refunding the shipping on the bass with the loose neck pocket either. His reason was because one was good, I should have kept them both. So I should be stuck with the bad one?

How is everybody focusing on the acceptable bass to include Kurt Z?????? MY POINT IS THE FAULTY BASS!!!!!!! PER HIS RETURN POLICY, I SHOULD BE REFUNDED FOR THE SHIPPING OF THE ONE BASS WITH THE UNACCEPTABLE QUALITY. I understand I sent the 2nd bass back of my own accord.

You may want to consider editing your original post to make your position clearer.

[HaMMerHeD]

Shipping is the price you pay for being an internet tire-kicker.

[hover]

Originally Posted by HaMMerHeD

Shipping is the price you pay for being an internet tire-kicker.

Yup. And also the reason that prices will continue to go up for the rest of us, to cover these expenses...thanx dood.

[redhed]

The stuff from Rondo is crap. I know most here on Talk BASS disagree with me...... Most of the time when you buy a instrument for a $100, you get a $100 instrument.

[dougjwray]

Originally Posted by redhed

The stuff from Rondo is crap. I know most here on Talk BASS disagree with me...... Most of the time when you buy a instrument for a $100, you get a $100 instrument.

Oh boy, here we go again.

The $100 SX basses that I've gotten from Rondo are actually NOT crap. That's the cool thing.

[WoodyG3]

You do realize the mark up on these basses is not much more than the cost to ship them, right? Kurt has to pay the bills just like anyone else. He can't just ship basses out for people to give a try, then pay for them to be returned.

Also, just how big was the gap in the neck pocket? In a $120 bass I wouldn't be expecting much in that department. They have to slap these together quickly and in high volume to sell at those prices. Unless it was a Grand Canyon kind of gap, I wouldn't call it a returnable flaw in a bass priced like the SX basses are.

[Downlowd]

That's two more basses going on Rondo's B stock page. Someone will get a good deal on a couple decent playing basses and Kurt will take a loss in the interest of customer service.

[azureblue]

Kurt, I'm on your side on this one. You gave me great service and advice, and I respect your judgement. This guy only sullies himself.

[fourstringbliss]

[Showdown]

Originally Posted by dougjwray

Oh boy, here we go again.

The $100 SX basses that I've gotten from Rondo are actually NOT crap. That's the cool thing.

I agree. I recently bought an Ursa2 5 string Jazz, and it is a very decent bass. Solidly built, good playing and good sounding (surprisingly good pickups, no reason to change them at all). And the CAR finish looks as good as the one on the Korean made Lakland Skyline JO4 I used to have which at the time was an $1100 bass. It even has quilting on the maple fingerboard. What more can you ask for in a $150 bass?

[4stringfiend]

Originally Posted by Showdown

I agree. I recently bought an Ursa2 5 string Jazz, and it is a very decent bass. Solidly built, good playing and good sounding (surprisingly good pickups, no reason to change them at all). And the CAR finish looks as good as the one on the Korean made Lakland Skyline JO4 I used to have which at the time was an $1100 bass. It even has quilting on the maple fingerboard. What more can you ask for in a $150 bass?

I would ask for side LED's and an Aguilar preamp.

[Showdown]

Originally Posted by 4stringfiend

I would ask for side LED's and an Aguilar preamp.