The Perfect Bass customer service...An incredible experience

[Cryhavok]

I emailed TPB about their Spector Legend 4 selection, mainly asking if it comes with a gig bag or anything and what colors they have available. Since they only had the Amberburst and I wanted a Cherry Burst, they offered me a great deal! I thought that was cool, then they threw in a free TPB t-shirt. Also very cool! After a little haggling over the phone, I was able to get a Spector Legend 4 Classic (Amberburst), Spector HARDSHELL case and a free TPB t-shirt, all shipped for a better price than I expected!

So, a big big THANK YOU to The Perfect Bass for the wonderful deal on this great bass (which I am currently in LOVE with!)
I'd highly recommend dealing with TPB: they have good prices, fast shipping and great customer service. Just give them a call or email them if you have questions on anything on their site.

(and no, I don't work for TPB, just offering my testimonial of my excellent encounter with them)

[Ryan L.]

Got it today---I'm very impressed with it so far!! Can't wait to use it this weekend.

Thanks guys!!

[TheMutt]

Just wanted to say that I am extremely satisfied with TPB's customer service! This comes in addition to their amazing discounts and specials. I was even called up by one of their sales associates recently to make sure that everything got to me a-ok. Mind you, I am in California. Just wanted to say that as a former long-standing customer of Guitar Center, I have recently felt very put off by their lack of knowledgeable staff (at least at the stores in my area ), and ever-increasing prices. (where'd all the discounts go? ) I had thought that I would have to find things either via ebay or pay the exorbitant prices that Guitar Center/Sam Ash charge. That all changed when I found out about TalkBass and the discounts at TPB/TPG. Since then, I haven't needed to go anywhere and get things because just about everything I need (and more importantly, everything I want) is just a click away.

Long thread short: Thanks so much guys! Keep doing what you're doing, and I'll keep throwing money at you!
-Chris Reyes

[tommyr01]

I was going to start another thread for this very same reason. I'll just tag on to this one.

I just recently purchased 2 effect pedals. Not only does The Perfect Bass give TB members incredible prices, but I also received a follow up call from them to make sure I was happy with everything. That's what I call customer service. TPB has me as a customer for life, I will definitely send people there. GReat guys to deal with.....awesome inventory.

To THe Perfect Bass, I say a heartfelt Thank You!!!!!

[Nightsblood]

I had read so much good about The Perfect Bass, I figured Id check out the site. Well, I found a few basses I liked, well, more than a few but I figured, lets try an MTD. I was about ready to pull the trigger when....wait. I got an email from TPB telling me, I could get an extra discount with their email promotion!

I thought , What are they doing? THey already have the bass sold without the discount. Then after the purchase, they set the bass up and sent me a couple emails to keep me informed and a tracking number. The bass showed up a couple days later and set up perfectly.

Whats the deal? Does Guitar Center know about this? I am truly converted! You guys did an awesome job and we here at TB appreciate it.

John

[ThePerfectBass]

Thanks for the kind words John! We appreciate your business and hope to serve you again soon!

Peace!

[giglawyer]

I have to add a huge +1 to this. I ordered a set of Lindy Fralin pickups for a new to me five string. They shipped fast, and had the lowest price around. Plus, someone (I think it was Cory?) called me from The Perfect Bass a few days later to see if I had any questions or needed any help/tips for installation.

I thought...wow.

These guys actually care. They want your business, and they are willing to earn it. I am still impressed.

[willsellout]

I was calling around for an Aguilar DB cabinet, they were the last shop I called, and they had the best prices by a very large margin. Needless to say, there will be a Db115 on it's way to me shortly


Dan

[Fretless Bill]

TPB is such a pleasure to deal with that I always check with them first when looking for new gear.

[Horny Toad]

Just took delivery of my American Std. Jazz yesterday and couldn't be happier. Next time I'm in the market for a bass, they'll be my first stop.

[Molan]

I was over from the UK for a week staying out in Key West and James & Brandt were so friendly and helpful by both email & phone in sorting out a Genz Benz Shuttle 6.0 & some strings & stuff for me.

Everything was delivered to my hotel on just the right day & it's all home now and working perfectly (the GB has an international voltage selector).

Fantastic service, great price, free shipping to the southernmost point of the USA and a discount for being a Talkbass user - what more could you ask for?

Thanks again guys,

[ThePerfectBass]

Thanks Molan! We appreciate your business!

Peace!

[lowendlover]

Sooooooooooo, i ordered a brand new Lakland Joe Osborn 5 string the other day. I can't even put into words how pleased i am with my purchase. I e-mailed TPB at like 10 in the morning to get a tracking # for UPS and got a response the same day at like 3 (when does this ever EVER happen!!) Not only that, but on their site they say, "The bass you see is the bass you get". Didn't really believe it at first, but sure enough i go to show off my new purchase to some friends online, and to my surprise it's not longer pictured on the site, cause i bought it. Once again too good to be true. If you are the in the market for equipment, this is the place to go!!

[ctbass]

Hey -

I just want to give a shout to Brandt (sp?) and Cory at TPB. I was down in Louisiana ("where the aligators grow so mean"). Any Polk Salad Annie fans? I digress.

ANYWAY, I bought a Shuttle 6.0 and a new SR5. Great guys, great service, great price, great geat great.

I will be back.

Chris

[Brandt@TPB]

Thanks Chris! I'm glad that you could make it into the shop!

[ThePerfectBass]

bump... Merging threads...

[ThePerfectBass]

bump...merging threads...

[ThePerfectBass]

Bump...merging threads...

[ThePerfectBass]

Bump...merging threads...

[ThePerfectBass]

Bump...merging threads...