Bad Sale advice

Discussion in 'Off Topic [BG]' started by comicbookguy95, Jan 27, 2014.


  1. comicbookguy95

    comicbookguy95

    Joined:
    Mar 4, 2012
    Location:
    Rockwall, Texas
    (Note- this has NOTHING to do with any fellow TBers or this site.)

    So my wife and I had a washing machine for sale posted on a Facebook swap shop. We had been trying to selling for a while and had to keep coming down on the price. Original retail $1100, we paid $800 finally sold it for $190. Whoooo...

    Any way. After agreeing on a price with the buyer they asked if there was any type of warranty. We said no - neither from the manufacturer or us. Then they asked if they could see it running. We said we would. Before they got to our house, my wife and I hooked the machine up in our garage and ran it through a rinse and spin cycle. Worked perfectly. When the buyers showed up, we were preparing to show it running when the said they didn't need to - THEIR mistake. I said ok and We unhooked it - MY mistake. So we loaded it into their SUV by laying it on its back and they leave.

    Now the next day they message saying it's not working and they want there money back. After a long back and forth, I refuse. I know we sold them a working piece of equipment. After that they post something in the Swap Shop about it and eventually name names as to not do business with us and I comment on it with the whole story. We also contacted the admin about the situation.

    All in all I'm not terribly worried about it but the buyers have been to my home and know where I live. Because of that, my wife got next to no sleep last night and I'm going to work from home for a few days.

    Thoughts, advice?

    -Thanks
  2. Eric Perry

    Eric Perry

    Joined:
    Jun 16, 2002
    Location:
    Make a left at the Taco Bell
    Unfortunately, when buying/selling used stuff, that's always a possibility. Things can work perfectly one minute and poop the bed the other. All I can say is maybe you should have insisted they see it running. Although, I doubt it would change their response if/when it still died after the fact.
  3. iamlowsound

    iamlowsound

    Joined:
    Nov 30, 2005
    Location:
    Listowel/KW Ontario
    You are a little paranoid of you are working from hole because you are scared that they will come back and do something.

    lowsound
  4. comicbookguy95

    comicbookguy95

    Joined:
    Mar 4, 2012
    Location:
    Rockwall, Texas
    I'd rather be considered paranoid and stay home with my wife and 5 month old daughter and have nothing happen than leave them alone and something does happen.
  5. DWBass

    DWBass The Funkfather Supporting Member

    Joined:
    Jan 24, 2003
    Location:
    Newport News, VA via NYC
    Disclosures:
    Kohlman Bassworks
    Laying it on it's back may have had something to do with it, if in fact it's not working. I would have made sure to show them it was working though. I do that with everything I sell locally.
  6. Milk

    Milk Supporting Member

    Joined:
    Sep 16, 2013
    Location:
    Montreal, Canada

    Well, the guy DOES live in texas


    (oh no i went there...just kidding)


    I have to say yeah i wouldn't lose sleep over it at all but i don't know, maybe the guy looked dangerous? I still think they are just your average scum**** who wanted a free washing machine but probably won't do anything about it. They just had to try it. The thing is if they want their money back, i'd tell them they have to bring the machine back...if they refuse, well that means it's still working and theyre just scamming you...

    It's also possible something happened during transport. But the fact that they did not want to try it when there in the end to me means they knew what they were doing...
  7. Mysterion

    Mysterion Supporting Member

    Joined:
    Jan 10, 2012
    What seems to be the problem with the machine? Is it not filling? Not spinning? Not emptying?

    Have you tried walking thorough some basic troubleshooting with the new owners to make sure they've installed it properly? (Yes, hooking up a washing machine is incredibly simple. People screw up easier things...)

    Do you both have cell phones with video chat? Offer to 'sit in' while they demonstrate the problem with the machine.

    These are just some ideas: The point is, maybe there's a way to work things out reasonably, or at least show your good intentions. Focusing on fixing the problem rather than assigning responsibility might be the best solution for everyone. And unlikely as it seems, if they are scamming you in any way, they may very well back down in the face of good will and reason.
  8. GlennW

    GlennW Supporting Member

    Joined:
    Sep 6, 2006
    That's what I was thinking. I believe they're shipped upright, and might even have the motor anchored to stabilize it during transport.
  9. Robus

    Robus Supporting Member

    Joined:
    Aug 25, 2013
    Location:
    Chicago Area
    Your wife should have the means to defend herself in your home, assuming you are both sober, law abiding, and responsible.
  10. MJ5150

    MJ5150 Terrific Twister Supporting Member

    Joined:
    Apr 12, 2001
    Location:
    Lacey, WA
    I'm inclined to think this is contributing to the problem as well.

    Could you offer some cash back to them as a peace offering? Maybe go to their place and help troubleshoot?

    -Mike
  11. DiabolusInMusic

    DiabolusInMusic Functionless Art is Merely Tolerated Vandalism Supporting Member

    Joined:
    Dec 22, 2010
    Location:
    Saskatoon, Saskatchewan
    They are shipped upright but the only reason you don't want to tip them is because you might dent a panel. You don't want to put fridges on their sides/back because you'll slug the compressor but you can get away with it if you let it stand up for a day before plugging it in.

    I ran an electronics warehouse that got into appliances, I have moved my share of washers and dryers.
  12. Monster Truck

    Monster Truck Supporting Member

    Joined:
    Aug 22, 2011
    Location:
    Erie, PA
    So they say they want to see it running and then decide against seeing it run when they get to your house. Sounds fishy to me.

    They probably think they can intimidate you into giving them a free washer. I'd go to the Swap Shop page and call them out on it.
  13. DWBass

    DWBass The Funkfather Supporting Member

    Joined:
    Jan 24, 2003
    Location:
    Newport News, VA via NYC
    Disclosures:
    Kohlman Bassworks
    Tell them to bring it back so you can check it yourself.
  14. tastybasslines

    tastybasslines Supporting Member

    Joined:
    May 9, 2010
    Location:
    Los Angeles, CA
    Cash and carry.

    "Caveat Emptor" - it is the buyers responsibility before purchasing.
  15. bassinplace

    bassinplace

    Joined:
    Dec 1, 2008
    Location:
    Location, Location
    I had someone do something similar to this to me once. I was moving and he was my upstairs neighbor. He approached me as he saw I was moving, totally unsolicited by me, and asked if I had any furniture I would like to sell him.

    I thought about if there was anything I wanted to avoid moving, so I told him I had a loveseat I would part with if he wanted to take a look at it. He looked at it and agreed on my price. He came by the next day with the money and I helped him move it upstairs into his place.

    He then called me the next day and said he decided he didn't like the loveseat and wanted his money back. At this point I knew he was just trifling with me and figured me for a sucker. I told him all sales were final, he put up a big stink and I basically told him that's the way the cookie crumbles. I was trying to get my stuff moved and didn't need the aggravation of having to move that loveseat back downstairs again. I believe that's what he was counting on and was hoping I'd just give him his money back and tell him to keep the loveseat. Not gonna happen. I didn't just fall off a turnip truck, despite what he may have thought.

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