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Genz Benz Streamliner 900... blue interior light out....

Discussion in 'Amps [BG]' started by Sharknose79, Jan 5, 2013.

  1. Sharknose79

    Sharknose79 UNPAID greenboy/fEARful endorser Supporting Member

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    ...has this happened to anyone else?

    [​IMG]
  2. BuffaloBob4343

    BuffaloBob4343 Supporting Member

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    Yes, it's no biggy. Context Genz and they'll take care of ya.
  3. agedhorse

    agedhorse Development Engineer-Mesa, Product Support-Genz Supporting Member

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    Pm me and I will help you get this taken care of
  4. krutonlowend

    krutonlowend

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    Same thing happened to me. I got it fixed, took it home plugged it in and the lights worked...for about three seconds and then were gone again. Luckily it doesn't affect the amp performance it just sucks because I have to wait until we have a couple weeks with no gigs to send it to the shop. My own fault really, I should have kept my ampeg until I had my shuttle hear for a backup. Agedhorse will take care of you though. Best of luck.
  5. OtisRocks

    OtisRocks

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    Are you regretting letting your marketing guru (Hapa?) talk you into the blue lights yet? :)

    BTW, loving my Streamliner 600 with the Thunderchild TC112AF. Thanks for the suggestion PW.
  6. BuffaloBob4343

    BuffaloBob4343 Supporting Member

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    Boy, don't you love it when your smartphone turns a noun into a verb for you! :p
  7. agedhorse

    agedhorse Development Engineer-Mesa, Product Support-Genz Supporting Member

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    Depending on where you are located, I can also take care of this under warranty at my northern CA R&D facility. If this is of interest, PM me. Turn around time is a day or two.
  8. BuffaloBob4343

    BuffaloBob4343 Supporting Member

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    ^^^^^^THIS ^^^^^^ ;)
  9. agedhorse

    agedhorse Development Engineer-Mesa, Product Support-Genz Supporting Member

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    Naaah, not Hapa's fault;) . Just a few defective LED's, that's all. It does point out why it's important that any product, no matter how well designed and executed, have a robust warranty. This backs up any unforeseen problem with a particular unit with a factory supported solution for the customer.

    Glad your SL is working well with your TC112. Sounds like a user friendly performance rig!
  10. agedhorse

    agedhorse Development Engineer-Mesa, Product Support-Genz Supporting Member

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    Yeah, my smart phone has made me look less than smart way too many times. Sometimes they just try way too hard ;)
  11. BuffaloBob4343

    BuffaloBob4343 Supporting Member

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    Because of course, as we both KNOW, it couldn't possibly have been, oh I don't know, operator error.:bag::D
  12. agedhorse

    agedhorse Development Engineer-Mesa, Product Support-Genz Supporting Member

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    Of course ;)
  13. Sharknose79

    Sharknose79 UNPAID greenboy/fEARful endorser Supporting Member

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    I've been in touch with agedhorse.
    He's sent me several different options.

    This should be quick & painless.
  14. krutonlowend

    krutonlowend

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    I'm in southern Indiana so it is probably just as easy to take it back the shop where I bought it. I take the PE exam in April so I won't be gigging for a month or two while I study so I have down time to send it in.
  15. agedhorse

    agedhorse Development Engineer-Mesa, Product Support-Genz Supporting Member

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    Sounds good, if they need help they can always e-mail me.

    Studying for the PE exam is like an advanced case of the flue... miserable but you know that eventually you will get through it. Which exam? How was your EIT experience?
  16. krutonlowend

    krutonlowend

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    I have never heard it described like that before, but from what I have heard that is pretty accurate! I am a mechanical turned civil, so I will be taking the civil exam. The EIT went really well, but I also took that in school when things were still fresh in my mind. I'm taking a review course so that should help brush me up on a few things.
  17. agedhorse

    agedhorse Development Engineer-Mesa, Product Support-Genz Supporting Member

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    Good luck with it. Sometime being experienced can work against you, making you think too hard!
  18. Hapa

    Hapa

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    Disclosures:
    Bass Industry guy, currently a free agent
    jabby-jab-jab...

    The Streamliner is a fantastically engineered amp designed far before I joined the team. FYI
  19. OtisRocks

    OtisRocks

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    Looks like I had one too many wobbly pops on Saturday night. I hope my lame joke didn't cause any offence.

    The Streamliner is far and away the coolest amp I've ever owned and it has never let me down. :)
  20. jzfunkateer

    jzfunkateer

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    Dropped an email to support over at GB. Couple of days ago.. Received a confirmation email from Fender. But have yet to receive a response from a human. Anyone have an idea on how long it takes to receive a response?
    Thanks

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