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GruvGear Fretwraps - Alternatives?

Discussion in 'Miscellaneous [BG]' started by DiabolusInMusic, Jan 12, 2014.


  1. DiabolusInMusic

    DiabolusInMusic Functionless Art is Merely Tolerated Vandalism Gold Supporting Member

    Long story short I had an extremely unsatisfactory customer service experience through GruvGear, I would really like to not purchase their products again. I have no problem paying a premium for good CS and I have no problem never using a company with bad CS. The catch is that I love their products, while they overpriced and break regularly (the foam comes off the wrap on mine after a month or two,) I do not know any other alternatives. I would like to avoid hair ties, as I spent years looking for a proper one to no avail. I would think sweatbands might be a little too much, anybody ever use them?

    Thanks in advance for your replies!
     
  2. Bryan R. Tyler

    Bryan R. Tyler TalkBass: Usurping My Practice Time Since 2002 Staff Member Gold Supporting Member

    May 3, 2002
    Connecticut
    Make your own? You could use a child's wristwatch and glue a piece of foam padding to the inside of it.
     
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  4. pfox14

    pfox14

    Dec 22, 2013
    How can love a product that's over-priced and breaks frequently? I don't get it.
     
  5. DiabolusInMusic

    DiabolusInMusic Functionless Art is Merely Tolerated Vandalism Gold Supporting Member

    I have not found a comparable product, when they are working they do work great. It's just $30 (+ shipping) for three glorified sweatbands/hair ties is rather steep and for a $10 hair tie I would expect a little bit longer of use out of it.

    I have never thought of that Bryan, honestly that sounds like a really good idea.
     
  6. Bryan R. Tyler

    Bryan R. Tyler TalkBass: Usurping My Practice Time Since 2002 Staff Member Gold Supporting Member

    May 3, 2002
    Connecticut
    For what it's worth, I ordered my Fretwraps about 2 years ago and they're not falling apart at all still, other than the painted-on "V".
     
  7. DiabolusInMusic

    DiabolusInMusic Functionless Art is Merely Tolerated Vandalism Gold Supporting Member

    Maybe I just got some duds, it is not like I have gone through a pile of these things but the ones I do have all break in the same spot. The foam comes loose from the bottom portion and slides all over the place when you move it.
     
  8. Is there a sharp edge they might be catching on?
     
  9. DiabolusInMusic

    DiabolusInMusic Functionless Art is Merely Tolerated Vandalism Gold Supporting Member

    Nope. I assume it is from the friction of them sliding to and forth from the headstock to the frets. I do not tap for extended periods in my music so I slip them on and off a handful of times a set.
     
  10. DiabolusInMusic

    DiabolusInMusic Functionless Art is Merely Tolerated Vandalism Gold Supporting Member

    Update: GruvGear went further to try to rectify the situation, and while I am still not %100 satisfied, I feel nowhere near as slighted and do not feel the need to take my money elsewhere.

    So move alone.... nothing to see here. :D
     
  11. Fair enough. I was going to pick some up sooner or later.
     
  12. DiabolusInMusic

    DiabolusInMusic Functionless Art is Merely Tolerated Vandalism Gold Supporting Member

    Since GruvGear agreed to refund a portion of purchase and get my order out ASAP they have neglected to actually give me a refund, and they refuse to answer any of my e-mails. My order thankfully finally arrived, but I just wanted to spread the word that their CS is still extremely poor. To top it off, they sent me a different product option than what I ordered, but at this point I don't really care about the finish, I just wanted the product.
     



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