Mackie 1608 disaster!!!!

Discussion in 'Live Sound [BG]' started by camthebassman, Feb 26, 2014.


  1. camthebassman

    camthebassman Supporting Member

    Joined:
    Jan 7, 2012
    I just updated the fader app to 2.1 and the damn thing wiped out all my shows!!!! Tech support is closed. How do I recover all these shows?

    Help!
     
  2. hover

    hover

    Joined:
    Oct 4, 2008
    there's no memory card backup?
     
  3. camthebassman

    camthebassman Supporting Member

    Joined:
    Jan 7, 2012
    Nope...it appears that there is no way to "permanently" save shows. We lost all of our shows when doing the mackie firmware update...wiped out. Luckily, we found the shows on another Ipad and were able to synch this Ipad to the mixer and recover everything, but we killed a night of practice dealing with this.

    I'm calling mackie today to get some sort of explanation.
     
  4. hover

    hover

    Joined:
    Oct 4, 2008
    Best of luck! Glad you could recover your settings
     
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  6. camthebassman

    camthebassman Supporting Member

    Joined:
    Jan 7, 2012
    yes...dumb luck.

    Here's the reply from Mackie Tech Support:

    "Hi,

    Unfortunately there currently isn’t a way to back up the snapshots and presets other than having them stored on an additional iPad."

    So, in reality it takes two IPads to run a mackie DL1608. One to operate and one to use as a floppy drive. Ridiculous!!!

    USE EXTREME CAUTION WHEN UPDATING MACKIE SOFTWARE AND FIRMWARE!!!
     
  7. blastoff99

    blastoff99

    Joined:
    Dec 17, 2011
    Would have been kind of nice if they'd been a little more obvious about this up front.
     
  8. RoadRanger

    RoadRanger Supporting Member

    Joined:
    Feb 18, 2004
    Location:
    NE CT
    The normal iPad backup backs up the shows and user presets (via iTunes or iCloud). The present show is also stored in the mixer itself. Personally I only use a single show to store all the snapshots for the various bands I work with. Working with multiple show files gets confusing especially as to how to sync them across multiple iPads.
     
  9. yodedude2

    yodedude2 Supporting Member

    Joined:
    Nov 19, 2005
    Location:
    rio grande valley, texas
    always a good idea. back it up before you run updates.
     
  10. RichardCranium

    RichardCranium Supporting Member

    Joined:
    Mar 9, 2009
    Location:
    Boynton Bch FL
    How do you like the board otherwise?
     
  11. walterw

    walterw Supportive Fender Gold Supporting Member

    Joined:
    Feb 20, 2009
    huh, mine updated automatically and i still have all my snapshots. (ipad 3)
     
  12. derrico1

    derrico1 Supporting Member

    Joined:
    Apr 12, 2005
    Location:
    Charlottesville, VA
    Obviously, I don't know what went wrong with your update. But my experience was like Walter's: I updated my 1608 Master Fader app manually on an iPad3 and didn't have any problems.
     
  13. camthebassman

    camthebassman Supporting Member

    Joined:
    Jan 7, 2012
    I think the Master Fader app will update without loss of data, but if you update the Mackie firmware you'll have the problem.

    We love the Mackie, otherwise.

    Good suggestion about using iTunes/Cloud as a backup method. We'll try it.
     

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