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New amp day disappointment

Discussion in 'Amps [BG]' started by dannnnn, Dec 21, 2013.


  1. dannnnn

    dannnnn Supporting Member

    Joined:
    Nov 14, 2007
    Location:
    Columbia, SC
    Just received my GK MB112 and MBP112 from Sweetwater. The MBP looks ok; the combo looks like this:
    [​IMG]

    FedEx could be to blame, but I also noticed that the screws attaching the chassis to the cabinet are loose. Did it leave the factory this way?
     
  2. B-string

    B-string Gold Supporting Member

    Joined:
    Nov 21, 2008
    Location:
    Lake Havasu City, Az USA
    No way it left the factory that way! Thank FedEx!
     
  3. NYCbassist

    NYCbassist Supporting Member

    Joined:
    Mar 10, 2007
    Location:
    Mount Airy, North Carolina
    Was there Bits of tolex in the box?
     
  4. nashman

    nashman

    Joined:
    Feb 11, 2011
    Bummer! I would contact FedEx. They unfortunately will likely want to take it away - and you may be in for a lengthy delay and hassle.
     
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  6. Joe Louvar

    Joe Louvar

    Joined:
    Jun 6, 2011
    Location:
    Santa Rosa, CA USA
    Wow, what a bummer. Yeah, that happens a lot this time of year - the delivery truck drivers are in a super big hurry. Oh well, Sweetwater should replace it for you without any problems.
     
  7. dannnnn

    dannnnn Supporting Member

    Joined:
    Nov 14, 2007
    Location:
    Columbia, SC
    I had a message from Jared at Sweetwater. They're going to send me another amp. Their customer service has been great.
     
  8. Ewo

    Ewo a/k/a Steve Cooper Supporting Member

    Joined:
    Apr 2, 2008
    Location:
    Huntington WV
    Yeah. Sure looks like it took a hit, right on that corner.
     
  9. Itzayana

    Itzayana

    Joined:
    Aug 15, 2012
    Location:
    Oakland Ca
    This doesn't surprise me. I have done business with Sweetwater and IMHO they are really at the top of the game.
     
  10. etoncrow

    etoncrow (aka Greg Harman, the curmudgeon with a conundrum) Gold Supporting Member

    Joined:
    Jun 8, 2007
    Location:
    St. Albans, West Virginia
    Fedex also hires a lot of "temps" this time of year to cover the extra traffic
     
  11. AdamR

    AdamR Supporting Member

    Joined:
    Sep 24, 2007
    Location:
    Bethel CT
    Disclosures:
    Endorsing Artist: VF Cables, Dirtbag Clothing
    I will only buy from Sweetwater because the customer service is amazing, My rep called me today to wish me a merry Christmas.
     
  12. skwee

    skwee

    Joined:
    Apr 2, 2010
    Location:
    Minneapolis
    He went to Jarod!
     
  13. Sid Fang

    Sid Fang Reformed Fusion Player Supporting Member

    Joined:
    Jun 12, 2008
    You must have given him a lot of business this year. ;) I also get calls like that from them in years where I've sent significant business their way. The DO have the best customer service of the major online music retailers, and I always check them first. Unfortunately, they can't stock all the arcane stuff I want.
     
  14. JellinWellen

    JellinWellen

    Joined:
    Oct 18, 2012
    Location:
    Houston Tx
    FedEx and UPS are so sketchy....

    One of the places I used to work when the UPS guy would open the back door of his truck at the loading dock a big pile of boxes would fall out. Boxes filled with important stuff.
     
  15. dannnnn

    dannnnn Supporting Member

    Joined:
    Nov 14, 2007
    Location:
    Columbia, SC
    Well, they won't have any more MB112's until mid January. I could maybe keep the one I have for a discount or get something else. I'm thinking MB212; suggestions?
     
  16. jeff7bass

    jeff7bass

    Joined:
    Apr 9, 2009
    Shipping damage occurs far too often. Sorry man!

    :crying:
     
  17. Blairb

    Blairb

    Joined:
    Nov 1, 2007

    Yes sir.
     
  18. B-string

    B-string Gold Supporting Member

    Joined:
    Nov 21, 2008
    Location:
    Lake Havasu City, Az USA
    You would have to see if it still plays well even at higher volume to consider keeping it.
    MB212 is a monster volume wise and would swallow the output from the MBP112 unless they are letting you return that for full credit (no shipping charges).
     
  19. ZedZed

    ZedZed

    Joined:
    May 15, 2011
    LMAO, I can't stand that commercial.
     
  20. Aqualung60

    Aqualung60

    Joined:
    Jun 19, 2013
    Location:
    Point Pleasant, New Jersey
    Had the same problem, ordered a Peavey Max112 from Sweetwater back in march, when it arrived it looked like it was dragged behind the truck the entire trip to my home. Upon lifting the box to bring it inside it sounded like it was full of blocks, needless to say once I plugged it in it didn't work. Sweetwater was very good about sending a replacement out right away but that experience has soured me on ordering anything "Handle Sensitive" from them again because of FedEx.
     
  21. B-string

    B-string Gold Supporting Member

    Joined:
    Nov 21, 2008
    Location:
    Lake Havasu City, Az USA
    FedEx is just doing their part for economic recovery, make more stuff to replace what they damage :D.
     

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