This is actually about 3 years overdue, but better late than never. I bought a used Valenti bass and I had a problem with it. Nino contacted me after reading my post about it here on TB and offered to fix it. It wasn't even really his fault, but he went out of his way to make it right for me. I'm being purposely vague about the details because another TB member was involved and I'd like to let bygones be bygones. I just want to say that the build quality on that bass was absolutely top notch, and Nino's customer service (or maybe "owner service", since I didn't even buy the bass from him) was exemplary. Thank you Nino.