PM notifications - problem?

Discussion in 'Bug Reports' started by TimBosby, Dec 11, 2012.


  1. TimBosby

    TimBosby Gold Supporting Member

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    In the last day or so, I have stopped receiving e-mail notifications of PMs. Anyone else notice this?
    I think it's a bug because I still have notifications turned on...
     
  2. David Wilson

    David Wilson Administrator Administrator

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    Hi,
    as you may or may not know, we moved our servers from one datacenter to another in last 24 hours. That means our IP address has changed, but this has not propagated fully through DNS systems worldwide.

    Since emails from Talkbass.com appear to not be coming from the IP address spam filters THINK they should be coming from, many spam systems are filtering out TB automated emails. As the DNS records get updated worldwide, and now expected/actual IPs match, this should stop. Sorry for any inconvenience in the interim.
     
  3. TimBosby

    TimBosby Gold Supporting Member

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    No problem, I figured it was something like that. :D
     
  4. jmorbita

    jmorbita

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    Hey, I think I might be having a similar problem, I'm not recieving e-mail notifications from talkbass.com, regarding new posts to subscribed threads.
    The notifications are not going into my spam folder either (I just checked).
     
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  6. smeet

    smeet Gold Supporting Member

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    I'm not getting any notifications from TB any more, either from PMs or subscribed threads. Is anybody?
     
  7. Chris Fitzgerald

    Chris Fitzgerald Student of Life Administrator

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    I'm getting mine, but wondered for a minute if I might not be. Turns out I just didn't have the usual number of active thread subscriptions.
     
  8. jmorbita

    jmorbita

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    mine are coming as usual now, problem has been solved for me.
     
  9. Stumbo

    Stumbo Wherever you go, there you are. Supporting Member

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    I'm not getting a lot of my daily email updates. Any resolution to this?
     
  10. David Wilson

    David Wilson Administrator Administrator

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    We haven't had any other reports, so check
    a) your spam folders
    b) your spam settings - if set to 'auto delete' or such, set to manual
    c) your profile to make sure you still see your subscriptions listed

    If you verify all three things 100% and still aren't getting them, contact us using the 'contact us' link
     

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