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PM notifications - problem?

Discussion in 'Bug Reports' started by TimBosby, Dec 11, 2012.


  1. TimBosby

    TimBosby Gold Supporting Member

    Dec 19, 2004
    Omaha, NE, USA
    In the last day or so, I have stopped receiving e-mail notifications of PMs. Anyone else notice this?
    I think it's a bug because I still have notifications turned on...
     
  2. David Wilson

    David Wilson Administrator Staff Member Administrator

    Oct 14, 2002
    Lower Westchester, NY
    Hi,
    as you may or may not know, we moved our servers from one datacenter to another in last 24 hours. That means our IP address has changed, but this has not propagated fully through DNS systems worldwide.

    Since emails from Talkbass.com appear to not be coming from the IP address spam filters THINK they should be coming from, many spam systems are filtering out TB automated emails. As the DNS records get updated worldwide, and now expected/actual IPs match, this should stop. Sorry for any inconvenience in the interim.
     
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  4. TimBosby

    TimBosby Gold Supporting Member

    Dec 19, 2004
    Omaha, NE, USA
    No problem, I figured it was something like that. :D
     
  5. Hey, I think I might be having a similar problem, I'm not recieving e-mail notifications from talkbass.com, regarding new posts to subscribed threads.
    The notifications are not going into my spam folder either (I just checked).
     
  6. smeet

    smeet Gold Supporting Member

    Nov 27, 2006
    Woodland Hills, CA
    I'm not getting any notifications from TB any more, either from PMs or subscribed threads. Is anybody?
     
  7. Chris Fitzgerald

    Chris Fitzgerald Student of Life Staff Member Administrator

    Oct 19, 2000
    Louisville, KY
    I'm getting mine, but wondered for a minute if I might not be. Turns out I just didn't have the usual number of active thread subscriptions.
     
  8. mine are coming as usual now, problem has been solved for me.
     
  9. Stumbo

    Stumbo Wherever you go, there you are.

    Feb 11, 2008
    Los Angeles
    I'm not getting a lot of my daily email updates. Any resolution to this?
     
  10. David Wilson

    David Wilson Administrator Staff Member Administrator

    Oct 14, 2002
    Lower Westchester, NY
    We haven't had any other reports, so check
    a) your spam folders
    b) your spam settings - if set to 'auto delete' or such, set to manual
    c) your profile to make sure you still see your subscriptions listed

    If you verify all three things 100% and still aren't getting them, contact us using the 'contact us' link
     



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