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Sweetwater Warranty Experiences?

Discussion in 'Miscellaneous [BG]' started by Awesome Sauce, Feb 22, 2014.

  1. Mods- I think Misc. is correct. If not, please move. Thank you.

    It has come to my attention that my Ibanez GWB35, which I purchased from Sweetwater at the end of October, has come down w/ a rather sever case of neck twist. I don't have pics at the moment, but the headstock is curved about 3/8" to the bass side, and 6" winding sticks show ~1/4" deviation from parallel from 1st to 24th 'fret'- so at least 1/8" twist in the overall length of the board/neck.

    The bass lives in my music room room, which is kept at 72*F , 36-42% humidity, and hasn't left the house since I received it.

    I'll be sending photos along w/ an email to my Engy tomorrow, but reading over Ibby's and Sweetwater's Warranties, I'm not sure what'll happen. I'll definitely be sweating it this weekend.

    Have any fellow TBer's had similar experiences you could share? Good or bad?



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