People freaking out, assaults, mass shootings, at fast food restaurants. Why? I think I know now. Here's what happened to me today: I decide to buy a Christmas present on my lunch hour and stop at a popular burger joint near the store where I am going. Naturally it's busy, the lineup is so deep it's difficult to get to the cashier. The way this particular restaurant works, there is one cash where they take your order, print the receipt with your food list on it and put it on a tray and slide the tray down the counter top and everybody lines up parallel to the counter. Listless elderly couple in front of me and the man is leaving a space between him and the next person. Big enough that he could move up and clear space for people to get to the cashier. The line moves up some more and he just stands there. Meanwhile the guy behind me squeezes in to place his order and pays with debit card and his arm is brushing against my back as he punches in the code. I move closer to the blue-hair and she gets the hint and scoots up next to her hubby. Meanwhile some dude up ahead appears to be pointing out a Mistake in his order. Finally the old man moves up. I'm watching my tray carefully. A bunch of folks get their food. Elderly couple gets their food; my tray is next. Mister Mistake is still standing there and he doesn't have any tray or receipt in front of him. The server brings the food out, puts the fries on my tray and Mister Mistake walks up and starts telling her what to put on the burger. Overtaken by a serious case of "what the f...", I check the receipt on my tray and the tray behind it and determine that the server is giving my food which I paid for to someone else. As you might expect I question this and Mister Mistake turns around and tells me to "sit down and STFU". I tell him that the servers have effed up so don't yell at me. He repeats to my face "sit down and STFU" in a rather condescending manner. At this point I want to do a Thornton on him (see NHL Boston vs. Pittsburgh for example). I am very close to raging but keep my cool. The servers are all looking at each other clueless as to how someone could have placed an order and not have a tray and receipt in front of them. They apologize and ask the cook directly for my order. I am able to sit and eat in peace but I'm raging through the entire meal. I know where Mistake is sitting and keep checking to make sure I don't get up and leave at the same time as him because if he says anything I may lose control. So I leave there without further incident but I rage off and on throughout the rest of the day, playing the scene over and over imagining myself smashing Mister Mistake's face in. I know it's wrong and bad but I can't help it. Looking back, I think that guy snuck into the line and got himself a free meal. Why else would he treat me the way he did? The way the staff handled it was all wrong. They should have got out a tray for the guy and put the food on that, not on mine. I'm actually a bit disturbed at the images playing in my head over this. I kinda feel like Michael Douglas in the movie Falling Down. I'm going to the gym tonight to channel my negative energy into the weights.