Returns & Exchanges

We will gladly accept returns and exchanges within 30 days of receipt.  To initiate a return or exchange, simply contact us by emailing   Any refunds will be credited to your initial method of payment (PayPal, or credit card) within 2 business days of receipt of returned product.  

The customer is responsible for return/exchange shipping charges (except in cases of manufacturer defects, in which case we will immediately send a replacement product, with a prepaid return shipping label).

Please note: Except in cases of manufacturer defects, all returned string sets must be unopened.  If you want to try out a set of strings, check out the TalkBass Classifieds for a good used set.  All returned shirts and bags must be in new condition and unwashed.