So I discovered this “company” when purchasing a used small rig for use in my house. I use quotes as this seems to be a one-man operation. The guy I bought the rig from had a Hail Satan Deluxe on his pedal board and I had never seen one so I asked him about it and he really gushed about the pedal, couldn’t praise it enough and went into technical details about it that were over my head. He plugged in and started using it and it sounded great. I’m a sucker when it comes to distortion and overdrive pedals so my interest was certainly peaked upon hearing it. When I got home I looked into these pedals and quickly found out that it was not easy to get one. Of the 8 or 10 different pedals in their catalog, only 1 was in stock and at the time there was no in-stock notification feature I could sign up for etc. It became apparent that what people did was basically monitor social media for updates on when pedals would be in stock so this is what I did. Shortly after this time however, an in-stock notification feature was added to the website and I jumped at the opportunity to sign up. After a couple of weeks and 2 or 3 different missed opportunities at ordering one I finally lucked out and got one ordered in December. I had read a few negative reviews in regards to lack of communication from the company but this was not the case in my experience. All messages I sent via the Facebook page were answered within 24 hours. I received the pedal within a week’s time and integrated it into my board. The pedal sounded great. At two times the price of every other pedal on my board though, it made sense. I quickly found an EQ balance that worked and off to the races I was. Shortly after the purchase, another pedal had become available on the site, the Unholy Grail. This is a delay pedal with a built in boost switch. I already had a TC Flashback but wasn’t in love with it so I said screw it and purchased the Abominable delay. As with the first purchase, this one shipped and arrived in a timely manner. This pedal also sounded great with the exception that it was quite noisy but I mitigated this with my NS-2. I was worried about the noise suppressor ruining the delay effect but it actually worked great. Fast forward to June, the Hail Satan just stopped working all together. Simply would not turn on. I reached out to them via Facebook messenger (being that there is no contact option on their website) and the response I got was surprisingly defensive. Immediately blame was being placed on me and whatever power supply I was using. “If it worked for a while then all of a sudden didn’t work, there is a 95% chance something outside of the pedal caused it” was the initial response I got. After a brief back and forth, I was told that the power supply I was using likely caused the problem. Now I will admit, I was not using the best power supply money could buy (Donner DP-1) but I had no issues with any of the other 8 pedals I was powering, some of which are over 20 years old. I shipped the pedal back on my dime and was told that upon inspection, the power circuit was indeed damaged. At this point I bit the bullet and upgraded to a Voodoo Lab Mondo power brick to avoid further issues. The pedal was sent back (on my dime again) in a timely manner and worked great. 1 month later, the Unholy Grail delay pedal developed an issue of its own. There are 2 LEDs that indicate both when the delay circuit is activated and when the boost feature is activated. The boost LED was no longer lighting up. At this point I’m not sure whether it’s an issue with the LED itself or if it’s a grounding issue or other wiring as I have not yet opened the pedal. I reached out again and explained the issue with the second pedal and accompanied the message with a video showing the issue and received the response “send it back again I guess”. This type of a response after having an issue with both pedals now that I had purchased from him within 6 months was infuriating to me. At that point, I requested a refund and was then denied both the refund and the possibility of a repair because I’m an ******. Over $400 for 2 pedals that malfunctioned within 6 months of purchase date and to top it off, extremely unprofessional correspondence and an insult to boot. I attempted to reply but promptly realized that I was then blocked and could not. BUYER BEWARE!