I've read negative comments about GC here on TB and have been leary to deal with them to say the least. Anyway, I've been looking for a Timothy B Schmidt Carvin bass for a while. I saw one on the GC website, so I called. The representative said to call the specific store where it was on sale. I did so and the salesman said he didn't even know they had that particular model and put me on hold for over 5 minutes. He came back and raved about the condition and playability of the bass. I told him I would move around money from savings and call right back. I called back and was told the bass just sold to someone who had it on layaway.... I call BS!!! I will NEVER even look at their website again based on this experience!!!