So we were doing some customer service training at work and they asked us to regal them with tales of good and bad customer service. I couldn't think of any good ones but I had what I thought was a pretty good bad one but some peoples really blew me out of the water. Here's mine: So I'm 17 and need to change the clutch on my car. I wanted to get semi synthetic gear oil cause i thought there wasa good chance that synthetic would leak cause its an old car, but straight mineral oil got pretty tough to move someitmes when the car was just started with our cold winters. So I figured it'd be the best of both worlds So I already got the clutch and the flywheel etc I just need the oil. So i head to a local independant retailer and say I need 4 litres of semi synthetic gear oil. THe guy says "what?" and repeat the question and he starts laughing. and then he yells back "hey gary you ever hear of semi synthetic gear oil" and gary comes out from the back and says "who the hell wants to buy semi synthetic gear oil" and he points to me and says "that boy: and they both laugh and the guy from the back says its the funniest thing they've ever heard of. Then they proceed to call out two more guys from the back to point and laugh at me and one of them says they could be wrong but the last time they were wrong was "1982 probably before I was born" so I pay for my regular gear oil and leave. any my friends dad was nice enough to let me use his garage with air tools. So I'm telling him the story and he says its odd and that he's heard of it before. He even goes as far to look around and finds a bottle of it. So after its done. I drive down there slap the label down on the counter, Scream a few f sharps and let them know exactly what I think of their intelligence and their position of employment ask them who's laughing now and then take off. Sure wasn't the most mature way to handle things but sure made me feel better. anyways anyone else have some customer service nightmares to share?