Anyone know why Thomann won't ship Warwick parts to the U.S. anymore?

Discussion in 'Miscellaneous [BG]' started by donahue, May 14, 2019.


  1. donahue

    donahue Supporting Member

    Jun 10, 2015
    Oregon
    I was just on Thomann.de and had a cart full of Warwick hardware. When I entered my shipping country this message appears:

    "We are quite disappointed with Warwick for preventing us from shipping to your country of choice. Please consider products of a different manufacturer or switch to another delivery country."

    ??? Can anyone shed some light on this? Is there another place to buy Warwick parts at a reasonable price? I"ve purchased from them before with no problems? Please don't tell me this has anything to do with the current political climate :(

    Edit: So does this go for basses too?
     
    Last edited: May 14, 2019
  2. MattZilla

    MattZilla

    Jun 26, 2013
    CNY
    If Warwick is preventing it, Warwick must have a deal with a US distributor that wants competition minimized. Email or search Warwick's site for the current US distributor.
     
    TolerancEJ and DirtDog like this.
  3. StayLow

    StayLow

    Mar 14, 2008
    That's common for a variety of brands. There' a U.S. Warwick distributor and you're on their turf. Contact your local Warwick dealer or the U.S. distributor.
     
  4. KMC are the U.S. distributors and will point you to a local dealer.
     
  5. donahue

    donahue Supporting Member

    Jun 10, 2015
    Oregon
    Does anybody have a link? Is there a U.S. website that you can purchase parts from?
     
  6. donahue

    donahue Supporting Member

    Jun 10, 2015
    Oregon
    I called KMC and they said there are no dealers near me (Oregon). He then transferred me until I got a ladie's voicemail. I just want to buy some Warwick parts. Why are they making it so hard? That has to hurt their business. I just need a website I can buy from. Sheeesh
     
  7. Full Compass can get Warwick Parts. It's not a common request, but it can be done without much issue.

    Full Disclosure: I work in Service Parts for Full Compass. Give us a call or shoot us an email if you'd like.
     
    donahue likes this.
  8. donahue

    donahue Supporting Member

    Jun 10, 2015
    Oregon
    I will say it's a little ironic that you can buy parts directly from Warwick overseas, but not from a company that sell them, also overseas. Directly from Warwick is more expensive, and that site is kind of hard to navigate. I need to look at other options.
     
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    Primary TB Assistant

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