I priority mailed my Iamp800 (insured) back to EA for a tune up TWO WEEKS ago and EA hasn't seen it. I now have to go to the post office and start the "tracking" process. Meanwhile I have a show coming up and no amp. This is going to be a fun couple of days I'm sure. All shipping companies stink and I'm going to find a local repair place from now on. I don't care if it costs money to fix my amp. It can't cost as much as having to buy a new one. Just thought I'd vent a little.