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Bass Manufacturer Situation - Resolution

Discussion in 'Basses [BG]' started by Phil Smith, Dec 11, 2001.


  1. Phil Smith

    Phil Smith Mr Sumisu 2 U

    May 30, 2000
    Peoples Republic of Brooklyn
    Creator of: iGigBook for Android/iOS
    Greetings folks, I finally got a resolution to my situation with the mystery bass manufacturer. For those of you that are unfamiliar with the story take a look here:

    http://www.talkbass.com/forum/showthread.php?threadid=26015

    Okay, the name of the manufacturer is:

    Fodera

    I picked up my Emporer 5 today that I took to them over a year ago to have an inlay replaced. The cats there are okay, they did the work for free and I got the latest pre-amp thrown in as well for good measure. The only peeve I have other than having to wait more than a year, is that they seem to have misplaced the wood covers for my pickups, because the covers that are on my pickups now are raspberry colored. :eek: What kind of freaky stuff is that? Anyway they promised(he he, snicker) that it wouldn't take a whole year to replace them with a dark wood color i.e. like the ones that were originally on them. Go figure, overall, I'm glad to have the bass back and they did an excellent job on replacing the inlay. I'll post pictures tomorrow.
     
  2. Good to hear you got it back Phil. Good luck w/ the pickup covers ;)
     
  3. Sweet Phil, I remember that thread from way back when :) Glad to hear that you got your bass back.. a whole year without a Fodera? And you weren't bashing down their door? Did they ever explain why it took a whole year????? :confused::rolleyes:

    Sounds really cool looking, too bad about the pup covers, hope you get the new ones soon :D
     
  4. Phil Smith

    Phil Smith Mr Sumisu 2 U

    May 30, 2000
    Peoples Republic of Brooklyn
    Creator of: iGigBook for Android/iOS
    Here's a photo:

    [​IMG]
     
  5. Brad Johnson

    Brad Johnson Commercial User

    Mar 8, 2000
    Gaithersburg, Md
    Boom Bass Cabinets, DR strings
    I'm speechless.
     
  6. Phil Smith

    Phil Smith Mr Sumisu 2 U

    May 30, 2000
    Peoples Republic of Brooklyn
    Creator of: iGigBook for Android/iOS
    Uh oh, is that good or bad Brad? :confused:
     
  7. Gabu

    Gabu

    Jan 2, 2001
    Lake Elsinore, CA
    Yikes! That rasberry sticks out like a sore thumb. Beautiful bass, other than that.
     
  8. Brad Johnson

    Brad Johnson Commercial User

    Mar 8, 2000
    Gaithersburg, Md
    Boom Bass Cabinets, DR strings
    I'm trying to figure out how it takes a year for a repair at one of the top names in bass builders AND you get it back without the original covers.

    Seems like they could have at least stained the ones you have a darker color, just for grins.

    That just boggles the mind. How did yours get "lost"? Did they misplace any other parts? I just don't get it. Did you ask for a replacement preamp or did they lose your original one?

    Anyway, glad you got it back, looks like a sweet bass. Hope I don't sound angry (it's "your" bass ;)), stuff like this just makes me wonder what people think sometimes.
     
  9. Phil Smith

    Phil Smith Mr Sumisu 2 U

    May 30, 2000
    Peoples Republic of Brooklyn
    Creator of: iGigBook for Android/iOS
    Well you know what Brad, I was asking myself the same questions. It's like I'm living through an episode of the twilight zone. In a small place like that, how could you misplace the covers? The pre-amp is an upgrade which has a passive tone control, which I haven't checked out yet. That mod I welcome and am happy about, but my covers man, sheesh, that ain't right.
     
  10. john turner

    john turner You don't want to do that. Trust me. Staff Member Administrator

    Mar 14, 2000
    atlanta ga
    yikes!

    sorta looks like two big erasers sitting there.

    wow.
     
  11. Brad Johnson

    Brad Johnson Commercial User

    Mar 8, 2000
    Gaithersburg, Md
    Boom Bass Cabinets, DR strings
    They could have at least stained the raspberry black or something. What's the ETA on replacements (and I'm not trying to be funny, I hope it's a matter of days, not months)?

    I understand stuff happens but rule #1 when doing a repair like this where you're going to leave something dismantled, be it a bass, a computer, an engine, whatever, is to put the parts in one place. I am truly surprised that they put you bass back together with those covers, like that (unless they told you beforehand). The high $$$ Fodera reputation is supposed to be built on stuff like this not happening.

    Yet it does all the time... makes you wonder if anyone really gives a ... Makes some of my fiascos, like the 3 band preamp install where two bands were wired backwards and the mids not wired at all (actual comment from the tech about the mids: "Maybe it's really subtle") seem like small potatoes. A whole year.
     
  12. Brad Johnson

    Brad Johnson Commercial User

    Mar 8, 2000
    Gaithersburg, Md
    Boom Bass Cabinets, DR strings
    I think you nailed it;)
     
  13. Gabu

    Gabu

    Jan 2, 2001
    Lake Elsinore, CA
    I guess I wouldn't consider it "resolved" until they take care of your erasers. Thanks to JT for the proper metaphore.
     
  14. ThunderStik

    ThunderStik Guest

    Jun 25, 2001
    Claremore OK.
    Man that is soooo not right.:confused:
     
  15. Phil Smith

    Phil Smith Mr Sumisu 2 U

    May 30, 2000
    Peoples Republic of Brooklyn
    Creator of: iGigBook for Android/iOS
    John, that's funny, but it's not funny. They really should be ashamed of themselves.
     
  16. john turner

    john turner You don't want to do that. Trust me. Staff Member Administrator

    Mar 14, 2000
    atlanta ga
    sorta like some tasty neopolitan ice cream. yummy.



















    i'm trying here really hard. :D :rolleyes:
     
  17. Wow ! ! Very nice... erasers and all.
     
  18. Bass7755

    Bass7755 Supporting Member

    Oct 27, 2000
    Roanoke, Va.
    Phil... Man that sucks!! When I received my Emperor about 2 years ago it had kind of a scratchy volume pot. I say kind of because you could only here it when the volume was all the way up. It really was not that bad.....really. But I returned the bass after a couple of months. They replaced all the electronics... preamp and pickups and I had the bass back in two weeks. Everything works perfectly now. At no charge to me (as it should have been). I remain a happy Fodera customer. Next year I am going to have them refinish a used Fodera (a '97 Emperor with a Chestnut top) bought a few months ago. I really feel I will get the bass back in a reasonable amount of time.
    Anyway good luck with the pickup covers!!
    BTW, Its a great looking bass...but purple heart pickup covers?? It should not take them long to fix that...I hope not anyway!!!!
    Good luck, Dan
     
  19. embellisher

    embellisher Holy Ghost filled Bass Player Staff Member Supporting Member

    That is so wrong!:mad:

    Phil, I take it that the existence of this thread indicates that you are unhappy with the resolution of the issue?

    I can't imagine owning a bass that expensive, and getting that poor of customer service from the manufacturer. Heck, I can't imagine owning a bass that expensive, period!;)

    Have you spoken to Vinnie about this situation at all?
     
  20. narud

    narud Supporting Member

    Mar 15, 2001
    santa maria,california
    i had a feeling it was fodera. but that is odd because i sent them my emperor to get the frets leveled and walnut pickups covers installed to replace the plastic ones and they had the bass done in 3 days. odd....very odd.