I purchased a used high end bass and it came with a custom inlay with the prior owner's name that I wanted to replaced with something more generic so that if I decided to sell the bass, I could get more money for it and if I decided to keep it...well I don't need to explain that. I not going to mention the name of the manufacture until the resolution of this. I'm posting this just to hear what some of you folks think about it. The manufacturer has had the bass for over a year now and everytime that I call, they keep telling me next week, two weeks from now, etc, etc, etc... This has really perplexed me because like I said this is a very well known manufacturer of high end basses. I'm not too stressed about because I do have other basses, but I am sort of pissed off about it but I'm waiting to see how it plays out. I just wanted to vent this without "outing" the manufacture. Thanks.