Hello Talkbassers: Ive been playing bass for 22 years and two weeks ago I bought my very first mail order bass guitar. Call me old fashioned, but I always liked looking at them, playing with it, etc., before I bought anything. I previously had bought amplifiers and cabinets over the net, but not a bass. And from all the mailorder stuff Id previously bought, Id never done business with Bass Northwest. Im cruising around the net a couple weeks ago and I come across a used Dean bass on the Bass NW web site. Picture looks good, bass looks good, price was real reasonable. Called them up, asked a few questions, gave them my Visa card. The friendly guy on the phone (Evan) answered all my questions, told me the bass looked perfect (even though it was used) and that it had fresh strings and a new battery for the pickup electronics. They shipped it the day they said they would, arrived with no problem and boy it looks great, plays great and for the money its a keeper. It was more guitar than they said it was and am I really pleased. So, my first bass buy over the net, and the first time doing any business with Bass Northwest and all went well. I will be back to get more stuff from them in the future.