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Bass Strings Online went beyond the call of duty.

Discussion in 'Strings [BG]' started by Stewie26, May 27, 2012.

  1. I orderd some flats from "Bass Strings Online" for my SS Gibson SG. Their was a mix up and the strings did not get shipped. I called Jason to remind him of my order. I received the strings a few days later. Jason emailed me that the shipping and cost of strings were on him as he said he made a mistake. Wow, I never expected a full refund! I have 7 basses and will buy all my strings from "Bass Strings Online" in the future.
  2. Means2nEnd

    Means2nEnd Supporting Member

    +1 Bass Strings Online is great!
  3. Nev375


    Nov 2, 2010
    Jason is the man. You cannot get better customer service anywhere. I wish I knew more bass players so I could try and convince them all to order from him.
  4. husky123

    husky123 Supporting Member Commercial User

    Jul 6, 2006
    Leesburg, VA
    Product Specialist and Artist Relations for Bergantino Audio Systems
  5. mmbongo

    mmbongo Five Time World Champion Supporting Member

    Aug 5, 2009

    Jason kills everybody else.
  6. madbassplaya


    Dec 28, 2007
    I post a lot about bassstringsonline.com and this is why. I've NEVER received service anywhere else like I have there.

    Jason and his company are pure class.
  7. Bassman316


    May 27, 2008
    Longs, SC
    Just put my first order in with bassstringsonline.com. I've heard so many good things about Jason and the excellent customer service his company provides, so I went for it (not to mention he kindly answered my questions in a thread I started about scale lengths). Methinks this will be my go-to for strings in the future. Bookmark- added.
  8. Braddock


    Aug 13, 2010
    East Kentucky
    +1 to EVERYTHING! I will never buy strings from anywhere else.

    Edit: As long as Bass Strings Online is still around, and I hope that is a VERY long time. :)
  9. SLaPiNFuNK

    SLaPiNFuNK Inactive Commercial User

    Jul 28, 2006
    LA California
    The Brains: FretNation.com
    Thanks I hope so too!!!

    Always working on expanding!

    Big announcement coming soon too ;) ... Well, not directly "bass" related, but your buddies will be happy ;)

  10. Sonic

    Sonic Lord of the Grump

    Just placed my first order tonight *waits patiently* :D
  11. ToneMonkey


    Sep 27, 2003
    Newberg, OR
    Yup. My new go-to guy for bass strings.
  12. Carries DR DDT heavy gauge for 5 strings! Boooommmm. Love it.

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