I have dealt with this seller for years without an issue. But, my most recent purchase was a disaster. Admittedly, this was partly due to me not paying enough attention. But the site defaults to Uruguay as the country of destination. Uruguay!!!!!! ??? That's something I have NEVER seen on a website. So my potentiometer is heading to Uruguay, and they will do nothing to rectify this. This despite the fact that the address I entered was clearly to a US state with a US zip code. I'm not telling people to not deal with this seller. Just pay extra attention. As for me? Lesson learned and relationship burned. There's nothing they sell that I can't get elsewhere, without the risk of it going to Uruguay!