I bought a V tech 5.8 gHz phone. The sound, while sort of tinny, was flawlessly clear. After the warranty expired, it began to randomly shut off, with no apparent connection to the battery charge state. I called V tech to ask them if this could be a symptom of an ailing battery, or if I needed a new handset. this phone allows multiple handsets for the same base. after asking me such technical brain busters like, " is it plugged in" and, " are the cords tangled" the woman finally said, " I regret to inform you, Mr. Ryan, but you need a new phone. We can offer you a discount on one, would you like the same model"? I replied, "no" tech support, "we have an excellent deal on it" Me "Ok, what is it" tech support "$100" Me "I can get a new base and handset for $80 at any store" tech support "this one has a year warranty" Me "so did the other one" Me "how much for just an extension handset, as the base still works perfectly?" tech support "you can't buy a handset, you need to buy the whole thing" Me "tell me why that's not stupid and I'll buy six of them" Me "goodbye" anyway, I need a phone and NOT a V-wreck. any suggestions? there are SO MANY phones I'm feeling lazy and want anecdotal stories before I actually look up particular models. EDIT: I run an 802.11G network in my house, so none of those older ones that interfere with that would be any good.