Ok, I bought a G&L L5000 bass on Evil-bay, it's a five string. I got it via UPS and came in with a bowed neck, I took it to a local luthier and alerted the seller to the problem. Q #1 - The seller states the neck did not leave with a bowed neck. The bass was in a hard shell case with no bubble wrap or anything surrounding the bass. The case was inserted into a cardboard sleave box shows no external damage. Can a bass shipped UPS arrive with a bowed neck due to shipping ? Q #2 - The local luthier tried to bring the neck back but has maxed out the neck adjustment with a bow still remaining. What options are available to fix the bow if any and approx. costs of the procedure ? Q #3 - Has anyone tried to get insurance reimbursement from UPS for a similar issue ? Thanks for any and all replies !