Buying from Ishibashi.co.jp - how do you pay?

I haven't bought form them, but I believe they expect a wire transfer from your bank to theirs. I could be wrong though.

 

You can pay by card - just email them and ask, they are very helpful.

Cheers
ped

 

Yeah everything happens via email.

 

And at about 3am, too!!

 

Here are other stores that ship overseas.

http://www.guitarcraft.jp/index.html

http://www.soundmama.com/english/

 

I received a fender jazz 62' reissue fretless. I basically sent them an email (as was suggested to me on this board) and I got a very quick reply.

I paid by card (VISA) and got the bass even prior to it being charged.

One thing might be important. I received confirmation and a tracking number via email. However once the bass arrived to Malta, Europe, customs asked me for an invoice which I did not have (all I had was an email confirmation). So I email Isibashi and asked for an invoice which they very promptly emailed me and I was able to get it through customs.

I suggest that you ask them to separately mail you an invoice, just in case.

 

You pay with credit card. Hirokai and Naoko are very helpful people.

It's ridiculous that their customer service is better than most in my country when:

1) they're on the other side of the planet
2) English isn't their first langauge.

 

Japanese customer service is one of the best in the world. If you happened to forget your change even one yen in a store, you will see one of the staff running out of the door to catch you up and return your change with lots of すみません。

 

I don't have any experience with Ishibashi.co.jp, but I'm currently dealing with guitar-shelter who is also located in Japan. Quick replies and lots of info! Great service! As for payment, it was either PayPal or wire transfer.

 

BTW, why is it called wire transfer?

Sorry for OT, but I just wondered...

Gruesse, Pablo

 

Yeah, that shift in customer service was one of the most jarring things when I moved back to the U.S. after 2 years in Japan.

 

Sorry to revive this, but I didn't really want to start a new thread. But How do i actually buy something from the u-box, i cant seem to translate it, also does anyone have the email address to contact them for international purchase? cheers.

 

I paid with my VISA when I bought from them. Quick shipping and excellent customer service. Highly reccomended!

 

So I just email them, give them credit card numb or whatever, & tell them shipping address?

 

Pretty much. Send them an email first mentioning the instrument in which you are interested and they will send you an email back with the information needed from you. I suggest also that when paying by card that you ask them to send you an invoice which you might need for customs.

 

Yeah, I kinda assumed that & went ahead with it, cheers guys