I have been buying carvin stuff (On-Line) in the last 3 months, and they process the orders manually, they dont give a tracking number, and worst of all, they dont even have information when you ask for your order status,the order number that is generated when you order online is worth-sh**t, you have to give them your name and shipping info for they to find out which order it was. Now, after spending some time asking them for a tracking number, I recieved my package, and to my surprise the cables I ordered were 15 FOOT long, and the ones I recieved were 1 FOOT long!!! How can they manage to make mistakes like that? Even the model number is completely different. Has anyone on this board have had similar experiences with Carvin or other warehouses? Lets make a thread to rate the service of our supliers. To this day I have to say that A.M.S. has provided the best On-line shopping experience so far, followed by MarsMusic.com and Musicyo.com.