Well, I am on my third cellphone in two years, and I have stuck to major brands (Motorola, Nokia) , and without fail, every one I have gotten has come up with some defect that makes them essentially useless. Ironically when I go and talk to the people who sold it to me each time I get "Oh ya, we have had a lot of those phones borught in broken with that same problem- it was design defect". Are any cell phones not designed with a friggin defect?? Now under the warranty for any brand you can think of there is usually some clause that says "scratches on the body or display constitue evidence of abuse or misuse and will void your warranty". People keep phones in their pockets- it's gonna get scratched! Then, if you actually do get them to accept your return, then you have to mail teh piece of trash in and "allow 2-6 weeks for warranty service or replacement" before they mail anew one to you. 2-6 weeks?? The average cellphone bill is about $50 after taxes and fees. You can't suspend your service durign warranty and they won't reimburse you for "Consequential loss" as they put it. So you have to pay $50 so that you can use your warranty. BS I say. Once you actually get a replacement phone (since cell phones are disposable and tehy always just send a new one), then you have to re-enter all your numbers and information because the service representative won't give you an access code to load the numbers from your old SIM card. The only way to avoid all this nonsense is to buy some outrageously priced service contract from teh retailer, and the ones for cell phones cost an exceptionally high amount because they KNOW you will need it. The other option is to get a "free" new phone, but only if you extend you contract by another 2 years and get more entangled by the people who screwed you in teh first place. ARG!!! Anyone else have similar problems? Do I just ahve REALLY bad luck? I have to do this whole process at least once a year... Electronics companies are going downhill fast in general. Nothing I buy lasts half as long as the electronics I bought 5-6 years ago. Technology goes up adn quality goes down- I'm convinced.