I just bought my first upright, an Engelhardt Supreme through my local music store. After owning it for about a month and not having the time to tweek it due to time on the road with my electric band, I decided to set it up the other day on my own to the best of my ability. First I loosened the strings, but not too much, so the sound post wouldnt fall out, and lowered the bridge by about a half an inch or so. When I did this, I saw that in place of where the feet originally were there were now two large, deep chips in my bass! I dont understand why this happened? I loosened the strings quite a bit and the bridge was pretty easy to move. Maybe from being stagnant for so long the feet were stuck to the finish on the body? Point being, I dont know if Im at fault for this or what I should do now. Would Engelhardt repair or replace the bass? If not, would it be difficult or expensive for a luthier to fix? Even if it wouldnt be, I imagine some kind of putty smeared across the body wouldnt look too great. Any advice on this matter would be much appreciated. Thanks!