Coming up on my first anniversary with Sims Custom Shop

It's very difficult to get the police involved. They say it's a contract dispute, take it up in the courts.

 

well good luck then.

 

I've had a SR body out at Sims Custom Shop since the end of October. He takes $ up front (including return shipping). I emailed recently and was told it was started but a "long way from completion." I should have known better, but he seemed like decent folk over the phone.

Conversely, I recently sent a S.U.B. body out to Marty Bell ( http://www.martybellfinishing.com/ ). He informed me that he takes no payment until his work is complete. Thirteen days after shipping out to Cali, he sent me an invoice stating he was ready to ship her back. And I gotta tell yas, I couldn't be MORE pleased with his work-ethic, customer service, and most importantly, the quality of his work!!! Highly recommended!!! See for yourself:

Before:


After:


Its a beautiful glossy "Candy Orange" finish that's extremely hard to capture. More of a nice wet copper than anything..

I'm seriously thinking about asking Sims for my $$ back and have him drop-ship the body to Marty!

 

Patrick charged me $265 (+ $30 return shipping) for a pearl white job. Marty charged me $300 (+ $30 return shipping) for the candy orange. That $35 difference was well worth it.

Good luck with Sims. I've decided to try and get my body back tomorrow. If he hasn't touched yours in a year, I would bet my last cent that mine's still in its shipping container.

 

Ugggh. :scowl: I'm sorry, but thanks very much for taking the time to post here.

 

Well, I emailed Patrick today and he assures me I'm in curing and two weeks out from wet-sand and buff. So this puts me approximately at the 10 week quote. Fingers crossed.

 

That'd better be his goddamn story!!!! I've learned to always, ALWAYS, ALWAYS, ALWAYS!!!!!!!!!!! Deal local.

 

Note to self, never deal with Sims. I will pass this info to everyone I meet in the hopes that the company gets some type of negative reputation in my neck of the woods. Then he can go out of business, and stop taking market share from reputable paint shops.

Even one particular negative instance, such as this, is enough to make me never want to use a company. And some member showing his finished product is not going to prove to me enough about the company and its work ethics.

This particular instance would drive me insane. I would be on the phone every day trying to get my bass back, phone call every morning at 8am, phone calls and e-mails throughout the day. I would push back as hard as I could to get my bass back. He is pretty much stealing from you at this point.

And always, always, deal local.

 

Well, it's been a little over 3 weeks (23 days) from our last correspondence outlined above. No bass body and no communication.

 

Call the small claims court in the county this douche bag operates from. If your side of the story is legit, you should be able to represent yourself with merely the facts and any cost should be borne by Mr. Bag. If you haven't looked into this approach, you should.

 

If you guys find enough people in this situation, why not get together and file a class-action suit? With the prices he's charging you might be able to have enough value to scare him into communicating with you (or your lawyer.) At least you could share the cost of an attorney and make him sweat.

 

bump

 

I received a phone call from Patrick last night. He gave me a tracking # and according to UPS, I should have my Stingray back on Thursday.

 

Finished? Or refund?

Edit: never mind that's what I get for only reading the first page

Now I know who I'm sending my telecaster bass to, to get finished

 

Negotiating? What is there to negotiate? He has your bass and your money! He needs to either return both or paint the bass as promised and get it to you asap. At this point he needs to give you a substantial discount on the paint job as well.