OK short and sweet. My hotmail account got taken over by a virus and the hackers. They have everything, my address, phone number, name, my parents name, and my computer is totally *%(#$. I am reformatting the drive with the XP installation disc and will replace that with a backup I have on a spare drive so that is not the problem. The thing that I desperately need your help with is, is there ANY way I can get that hotmail account shut down. I can't remember what all information is in there and I need it shut down as soon as possible. I can't get back in as they changed the password and the alternate email address. I already emailed everyone I could from my other computer and email address but not all of them got it. Please help. Help!