Customer service and unintelligible accents, what do you do?

" Yaaaaah."

 

What I usually do is repeat back what it sounded like they said. Most of them get frustrated and hand you over to someone else just so they don't have to deal with you any more.

 

Perhaps you should move your business to an organization who cares enough about customer service to employ someone who can speak.

 

I've never had a problem with accents, I can usually understand them regardless of where they're from or if English is even their first language.

My Mom, on the other hand, can't deal with them. We go to a Mexican restaurant frequently and she can barely understand the waiters. The sad thing is she can speak Spanish fluently. "Really Mom, the two languages they speak are the two you are fluent in and you're asking me for clarification?"

Anyway, your issue reminded me of this clip:

https://www.youtube.com/watch?v=Cun-LZvOTdw

I was able to understand what ever one said in the scene the first time I saw it. It's still funny anyway..

 

My stint in grad school cured me of accent confusion. I can understand anyone after a few seconds brain recalibration.

Hilarious about your mom speaking Spanish fluently but not understanding the accent.

 

Usually I just ragequit and go post on Stormfront for things like that.

 

You're a musician. You're deaf to certain frequencies. It's a handicap.

just apologize, tell them you have some sort of hearing frequency handicap just can't really hear certain pitched voices sorry BS and ask to speak to another CSR.

 

Clearly the only option is to yank yer bootstraps out of there and get another job.

 

that's odd they should've let you talk to someone else.

 

Hahaha the Fargo accent.

I used to talk to Americans in my job and there is only 1 accent that I could pinpoint every single time. Minnesotan.

 

Put them on hold until they hang up.

 

We live in a global community now so embracing it and trying to integrate with it
usually brings positive results, or at least the effort to achieve that.

 

Eeeeye no do se waff ze priblem iss? Way nut unhinge theyself and lunch to compromise theeengs they aren't hardester to ken? All the whilst and some of day, I am handed and expected reading semi-gibberish and needed to be needed to be putting right in very highly accurate waxes. Isn't it exercises brain, causes pain, makes it rain, not go too insane? I flibberdy challenge you to make right this acrimonious wedded bliss.

 

I'd probably be upset were I the CS rep at the time as well, but still she should've just patched you through. Sheesh.

Maybe he should've watched more Bobby's world

 

At Walmart we run into all kinds of accents, from run of the mill "pahk the cah at Hahvahd Yahd" types to different variations of the Klingon language. Sometimes I have a hard time understanding people, mainly due to having two loud hot air furnaces hanging from the ceiling, and having the ears of a musician. I mostly just nod and get a stupid look on my face, and they leave me alone. The worse ones are the Asian women, not only is their grasp of English very limited, but their internal volume knob is set at 1!

 

One on't cross beams gone owt askew on treddle.

 

Did you ever think that your PA accent sounds weird to some people too?
I'll betcha it does...