Hey gang. I don't know if this belongs in here or in miscellaneous, but I had to sing some praises and thought that I should offer the opportunity for others to do the same. Among my instrument menagerie is the most frustrating instrument in the world. I have a Chapman Stick. It's the ten-string, ironwood bodied original version, made in 1981. Every so often, I see and/or hear someone who can play the instrument the way it is meant to be played, and I get all inspired and try to get the hang of it again. It never works. I still suck on this thng. So it goes into my closet for up to a couple of years at a time. Recently I got inspired again and decided to break it out and give it a try. But this was the longest time it had set idle recently, almost eighteen months. So I ordered some new strings, they got here today. I started changing the strings and cleaning up my Stick. Well I broke a string, and while removing the scrap of string from the headstock, I um...broke the nut...twice. It's a wooden nut. And it's twenty four years old. It was fragile. The sections on the outside of the first and tenth strings just fell away. They had probably broken under the static stress of waiting in my closet since the last time I tried to get the hang of this instrument, but I didn't notice anything was wrong untill they fell off. Okay, so there I am with a broken instrument, and the only people in the world who routinely make the part that is broken haven't made one like this in ten years. Sounds like I'm going to have to get a local luthier to custom make the pieces I need. Heavy heavy depression sets in. But I call the Stick people in hopes that they have some of these nuts left over, like on a shelf somewhere. I talked to Yuta Chapman. The wife of the inventor is the customer service person, how cool is that? She listens to my description of the problem and says "That will be difficult we have made those out of several different kinds of wood, it was a bit different each time. Let me get Emmett." The inventor himself gets on the phone, talks for just a moment or two, figures out which kinds of nuts I need, says he will make them and send them to me. I ask how much it will cost. He said don't worry about. It's free. A consultation with the head of the company and a free part replacement on a broken twenty-four year old part! Just try that with any of the biggies. Wow. I am so impressed I can't stand it. So share your stories. Is anybody else as cool about this stuff as the Stick people were today?