ok i got a story to share with everyone. boy im tellin ya. customer service from my experience is horrible these days. i recently bought a new head and cab. swr bass 750 and triad. the triad wasnt loud at all so i took it back for an exchange for a goliath III. of course they didnt have one in stock so they had to order it. told me 3-5 days. than the next day they call and tell me 3 weeks! so i went up there to see what could be done. they didnt have anything to lend me. i really didnt want a loaner anyway. just another hassle... and they couldnt give me my money back because they didnt have enough! told me to come back tomorrow and they MIGHT have enough than. (whats that bs?! its my money!!!) so i today i drove an hour and a half to a guitar center and picked up a goliath III. quite an adventurous week. hope no one else has to go thru this just to get a nice cab.