I'm writing this thread because I'm not sure what I can do at this point. Basically, I had purchased a new D. Lakin Joe Osborn Custom from Bass Central and discovered it had some frets lifting off the fingerboard about 4 weeks ago. Initially, Dan was responsive and offered to have the bass shipped back to him and he would drop it off with someone who used to do fretwork for Lakland. I had shipped out the bass using the return label he had generated and came to find out that he exactly used the address of his old factory. UPS apparently refused to deliver it to him and so he arranged to pick it up. Fast forward to today, it's been several weeks and I've heard nothing. Calls go straight to voicemail, voice messages aren't being returned. E-mails are going unanswered. UPS still shows the bass as being held for pickup. I don't know if he actually has/had the bass nor what's going on.