I found a bass on Reverb, had a particular few details I was looking for (model shall remain anonymous), struck up a conversation and asked a bunch of questions. Made an offer below their listing price, they countered by adding some extra strings, and I went for it. Happy enough, I was looking forward to it. Great communication too. The day they plan to ship, I get a call from their tech saying they were adjusting the truss rod, removed the neck and now there’s a big paint chip outside the neck pocket. Pics look like it’s close to 3/8” x 1/2”. so it’s a decent size. I said let me think about it, called later & said if there’s nothing else damaged, knock $150 off since I wasn’t expecting a ‘new project’, but I do understand stuff happens. The shop owner is offering $50 off. What’s your take? I’m of the mind that we had an agreement at a price, which will now cost me $x in materials and time. It seems the owners take is that he ‘cut me a deal’, and he’d be losing more money if I didn’t settle at $50 off. My thought on that is the damage isn’t my fault. Take it out of the techs pay or delete one of the extra string sets he was including. I’m not going to name the shop nor post pics, just asking for general thoughts on this. My inner zen wants to make it enjoyable for both parties.